TORONTO--(BUSINESS WIRE)--In a move that will significantly improve and streamline e-commerce operations for grocers, Mercatus, a leading provider in digital solutions for grocery, has released Capacity Scheduling and Endless Aisle.
For the first time, grocery operations teams can accurately utilize resources on hand to the fullest extent, and are able to offer their full product catalogue—regardless of whether or not that product is in stock. This latest release gives grocery retailers access to a true end-to-end solution, designed to increase sales, decrease costs, and engage and retain customers.
Enhanced features meet growing demand
The release of these enhanced features is in response to a critical need for tools that encompass the full scope of grocery operations—from promotion to conversion, and operational fulfilment to delivery. Mercatus has invested significant time and effort to understand and solve these evolving market needs.
Highlights of the new, all-encompassing feature-sets include:
- Capacity Scheduling: Retailers can get more production out of the associates they have on hand to fulfill online orders. Capacity scheduling considers the work necessary to fulfill an online order, relative to resource availability, in the most cost-effective and productive manner possible.
- Endless Aisle: Allows grocers to break free from the limitations of only offering products that are available in store. With free access to their full portfolio of products, grocers can generate additional revenue while providing more choice and flexibility to their shoppers.
“Removing limitations for shoppers is aligned with our commitment to best serve our customers,” said Brian Wheeler, IT Director, Digital Commerce at Price Chopper. “The investment Mercatus has made in creating conveniences for our shoppers and associates with features like Endless Aisle and Capacity Scheduling is exciting to us for many reasons. We now have the ability to improve the experience we offer our customers while continuing to grow our business.”
A focus on smoother operations
By automating as many of these complex tasks as possible and ensuring that people, data, technologies and processes are all working in harmony, grocers are able to focus on what’s important—their shoppers.
“We’ve seen a growing need in the market for features that enhance the operational aspects of eCommerce,” said Sylvain Perrier, CEO, Mercatus. “As the demand for online business grows, grocers needing to scale are realizing they’ve outgrown their existing e-commerce solutions. We’ve addressed this with our most recent release by removing operational silos, and making collaboration and results-driven execution a new possibility.”
For more information on the new suite of services, visit Mercatus.com
Mercatus is redefining the digital experience within grocery. Their purpose is to empower grocers to create best-in-breed shopping experiences for their customers. They are dedicated to revolutionizing the way grocers approach digital. Mercatus helps leading North American grocers integrate with multiple technology partners to deliver exceptional in-store and online shopping experiences.