RYE BROOK, N.Y.--(BUSINESS WIRE)--Prime Telecommunications, an X4 Solutions agent and a communications technology consultant in Chicago, Ill., has increased its Unified Communications as a Service (UCaaS) sales, after adding the 100 percent cloud-based UCaaS solution OfficeSuite® by Broadview Networks®, a leading provider of cloud-based communications and information technology services, to its product portfolio.
“After 25 years in telecom, I have only been this excited a few times, and our partnership with Broadview is one of them,” stated Vic Levinson, Founder of Prime Telecommunications. “Our customers have been so impressed with the functionality and increased flexibility that OfficeSuite provides. The results have been amazing.” Since partnering with Broadview earlier this year, Prime Telecommunications has quickly become a top-performing Broadview agent for X4 Solutions and has helped many businesses throughout Chicago with their communication needs.
In addition to the quality and functionality of OfficeSuite®, Prime Telecommunications attributes its quick success to the level of transparency and efficiency that Broadview’s MyOfficeSuite Agent portal offers agents and their customers. “The MyOfficeSuite Agent portal gives me a degree of transparency I don’t get with other providers. I can see and track exactly where projects are in the process. This provides a distinct qualitative difference in the level of service I can provide to my customers making the transition to a new solution,” explained Levinson. Broadview’s recently enhanced online portal, MyOfficeSuite Agent, offers real-time insights into customer accounts, including quick quotes, order and revenue tracking and customer satisfaction analysis tools.
“Our commitment is to be the best advocate for our customers. When we sell a solution, we are putting our name on it and fully stand behind it,” stated Levinson. “And, with Broadview, we are proud to do just that. We have plans to grow our partnership even further by becoming an implementation partner and expanding our portfolio to other Broadview products beyond OfficeSuite.”
“We could not be more pleased with the rapid success that Prime Telecommunications has had with both OfficeSuite and the advanced technology of the MyOfficeSuite Agent portal in such a short period of time,” stated Donna Wenk, Broadview’s Senior Vice President of Alternative Channels. “We look forward to a long and successful partnership with such a well-respected organization with vast expertise in the business communications market.”
About Broadview Networks® www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.
About Prime Telecommunications, INC www.primetelecommunications.com
Prime Telecommunications is an X4 agent and a business communications consultant in the Chicago metro area. For more than 20 years, Prime Telecommunications has assisted thousands of businesses with their technology needs, specializing in premises-based phone systems, cloud unified communications solutions, hosted applications and backup and database management. It has a team of manufacturer-certified technicians and is a certified reseller of many premises-based phone systems. Prime Telecommunications has been at the forefront of migrating customers from premises-based systems to cloud phone solutions and received the Channel Partners 2015 Cloudy Award for the company’s extemporary work in cloud innovation.