ST. LOUIS--(BUSINESS WIRE)--JH Capital Group, a national leader in the distressed consumer debt purchasing and collection industry, announced today the creation of a Compliance Advisory Board. The Board will advise JH in its role as an industry leader in responsible business practices and will ensure that JH continues to operate with the highest ethical standards.
“Our compliance programs have always placed the consumer at the center of our business practices, and this Board will ensure that we continue to look for new ways in which to help our customers,” said Anthony Riggio, President of JH Capital Group. “Our commitment to compliance has always been extremely strong, and the formation of this Compliance Advisory Board is the next step in ensuring that every one of our customers continues to be treated with the dignity and respect that they deserve.”
The board will be composed of several key JH senior members as well as independent advisors from a diversity of backgrounds, including one of the founding employees of the Consumer Financial Protection Bureau, Sarah J. Auchterlonie. As an Assistant Deputy and Acting Deputy Director of Enforcement at the Consumer Financial Protection Bureau, Auchterlonie supervised scores of CFPB investigations and settlements. Last year, Auchterlonie managed the CFPB trial team who pitted themselves against the nation’s largest non-bank mortgage lender and won a substantial award on administrative appeal. In private practice and public service, Auchterlonie has advised Fortune 100 companies, federal regulators, and Congressional aides on fair trade and consumer protection issues. She currently serves as Special Counsel at Carlton Fields, a national law firm that specializes in Finance, Real Estate, and Litigation.
“Ensuring that working Americans have a fair and efficient financial marketplace is one of my chief aims. It’s fantastic to work within the industry to develop new ideas, processes, and technology to aid in this effort,” commented Auchterlonie. “JH’s longtime commitment to compliance is one of the keys to their success, and I am happy to work with them in order to strengthen this core value even further.”
Terri Haley, Vice President of Compliance for JH Capital Group, will play a big role in implementing the Board’s recommendations. An 18-year industry veteran, Terri joined JH four months ago from InsideArm, where she served as the Director of Compliance for The Compliance Professionals Forum writing extensively about compliance issues. Prior to InsideArm, Terri was the Vice President of Global Contractual Compliance for IQor, where she spent 9 years managing all aspects of global relationship management and compliance. She supported over 5,000 employees in the areas of licensing, call monitoring, quality assurance, and all state federal and global regulations regarding 1st and 3rd party collections. Before IQor, she held various senior management positions in compliance at several collection agencies. Haley received her Bachelor’s Degree in Business Administration and Management from Georgetown University.
“I am thrilled to be part of this new effort and look forward to doing my part in assuring our clients that we operate with the highest level of compliancy,” said Haley. “JH is extremely committed to compliance and the fair and ethical treatment of our consumers, and I am proud to be part of such a team.”
About JH Capital Group, LLC
JH Capital Group is a specialty finance company that provides debt recovery solutions for consumers across a broad range of assets. JH purchases portfolios of consumer receivables from some of the largest financial institutions in the country as well as municipalities and utility providers. JH partners with individuals as they repay their debt obligations, helping them on the road to financial recovery and ultimately improving their economic well-being. JH is a certified Minority Business Enterprise and employs approximately 600 individuals across six states.