RYE BROOK, N.Y.--(BUSINESS WIRE)--NTConnections, a full-service business technology provider in Virginia, has recently increased its cloud sales thanks to the support provided to its agents by Broadview Networks®, a leading provider of cloud-based communications and information technology services.
After adding Broadview’s 100 percent cloud-based UCaaS (Unified Communications as a Service) solution, OfficeSuite® Phone, to its portfolio, NTConnections has boasted an impressive 100% close rate. “We offer a consultative approach and show our customers multiple vendors. However, Broadview almost always wins. We pretty much have a 100% close rate when Broadview demonstrates their product,” said Paul Summers, Vice President of Sales at NTConnections.
NTConnections offers world-class comprehensive technology and information services to its customers and attributes its quick success to the quality of service and support that Broadview provides to its agents. “Nothing in telecom is perfect. It’s about how providers respond when things go wrong that makes a provider strong,” explained Summers. “With Broadview, we have a dedicated team that really takes care of us. Having such a good support team in place makes our job easier so we can focus on selling.”
Broadview invests heavily in resources to support the agent channel and has built an excellent support organization in both customer and network operations. “We are proud that the dedication of our support teams continues to strengthen our valued relationships with channel partners,” said Donna Wenk, Broadview’s Senior Vice President of Alternative Sales. “We have been so impressed with the great success and strong partner we have gained with NTConnections.”
About NTConnections www.ntconnections.net
Since 2003, NTConnections has been delivering complete business technology solutions to organizations searching to enhance their operational efficiency. Its certified and knowledgeable IT experts understand the IT pain points that 21st century businesses have, and work tirelessly to implement and execute thorough IT management programs.
About Broadview Networks® www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.