Claims Contact Information for Surex Direct Customers in Fort McMurray

MAGRATH, Alberta--()--As an online brokerage, Surex Direct works with multiple companies to place the business of our insureds. With the tragic situation happening in Fort McMurray, tens-of-thousands of displaced individuals face a mountain of uncertainty.

In an effort to do all we can to help make the process of opening and filing insurance claims easier, we have reached out to the companies we have placed insurance policies with in Fort McMurray. The following contact information has been provided to us.

AVIVA (incl. Aviva Elite):
ph 1-866-MYAVIVA (1-866-692-8482)

ph 1-800-607-2424
fax 1-877-681-2048

fax 1-800-601-6773

INTACT: ph 1-866-464-2424

ph 1-800-372-9295
After hours: ph 1-800-272-5614 (Edmonton office)

fax 1-800-661-7577


ph 1-800-319-9993
fax 1-800-450-9585

SGI: (auto) (home)

fax 1-780-469-5777

For those with Home or Tenant Insurance policies: We advise you keep ALL receipts relating to your displacement. This includes money used for relocation, replacement of contents, fuel/transportation, and general living out of home expenses.

Please, continue checking our Facebook ( and Twitter (@surexdirect) pages for up-to-date information from our partner companies and breaking news relating to the Fort McMurray fire. is a Canada-wide insurance provider. Surex Direct offers auto, home, business, life, travel, farm, ATV/motorcycle, trailer/RV, boat, condo and tenant insurance. For more information, please visit, call 1-855-MYSUREX (1-855-697-8739), ‘Like’ us on Facebook ( or Tweet us @surexdirect.


Surex Direct
First Response Team
1-855-242-6612 ext 9100

Release Summary

The following is a comprehensive contact list for Surex Direct's partner companies, for those with insurance policies in Fort McMurray. Open/file a claim from the up-to-date information provided here


Surex Direct
First Response Team
1-855-242-6612 ext 9100