MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading global provider of customer flow optimization solutions, today announced it has launched the latest version of myVisit™, an app that lets people conveniently access their favorite service providers. myVisit assists users in locating a store, scheduling appointments, checking in upon arrival, and handling their place in queue until an agent is ready to meet them. myVisit also issues reminders and provides helpful, visit-related information.
Using Q-nomy's cloud platform, myVisit can also be accessed online as a regular website, supporting organizations in providing consumers with a seamless transition between digital channels (e.g., websites, ecommerce and mobile platforms) and physical channels such as stores and branches.
"myVisit enables a true omni channel customer experience and cross-channel journey", says Sid Mandel, VP North American Operations at Q-nomy Inc. – "myVisit helps to increase sales by offering people an immediate channel to schedule an appointment with a sales person and to reduce wait-time peaks by directing customers to a branch with shorter lines".
myVisit is the consumer-facing app of Q-nomy's Enterprise Customer Visit Management Solution, which includes Q-nomy's Appointment Scheduling Software for setting up, configuring, and managing agent calendars and resource availability and other advanced scheduling, check-in and customer flow features.
myVisit is available for download from the App Store and Google Play.
About Q-nomy Inc.
Q-nomy is a leading software vendor providing solutions that optimize the physical customer journey aspect of business processes and true omni channel customer experience.
Since 2002, Q-nomy helps global household name customers to perform better by streamlining the customer journey in physical and online points of sale, service and care. Q-nomy has offices in North America and the UK, and has over 1200 installations in five continents in retail, telco, finance, healthcare, education and government organizations.
Watch myVisit in action! - https://youtu.be/fdvzpPhRc4Q
Read what Microsoft has to say about myVisit in this Microsoft Solution Case Study (DOCX file) - https://customers.microsoft.com/Pages/Download.aspx?id=22714
Download myVisit for iOS - https://itunes.apple.com/il/app/myvisit-instant-appointment/id757791366?mt=8
Download myVisit for Android - https://play.google.com/store/apps/details?id=com.qnomy.myvisit.app
Q-nomy on Facebook - https://www.facebook.com/qnomy