BOCA RATON, Fla.--(BUSINESS WIRE)--Managed Maintenance, Inc. (MMI) announced it has successfully completed the launch of the ONEview contract management, quoting and billing solution. The recently developed solution met the needs of Lenovo and its downline channel in North America, after logic and billing customizations. This solution is set to be released in over 116 countries in EMEA later this summer, with global enhancements and deployments continuing throughout 2016 and early 2017.
“With Lenovo’s acquisition of IBM’s x86 server business, we needed an end-to-end services sales and contract management system that could support both our direct sales and channel networks around the world,” explained Roger Mark, Executive Director, Business Transformation, Data Center Group, Lenovo. “MMI offered a solution that enabled a smooth and quick transition to a single, global process with no business disruption so far.
“Also, MMI’s ability to collaborate closely with our project team, and its business knowledge, were valuable assets in this complex and critical transition,” he added.
MMI entered 2016 as a global player. MMI’s cloud-based, SaaS application, ONEview, is changing how some of the largest companies in the world manage their support contract business. MMI’s clients use its SaaS solutions to increase services revenue, identify new sales opportunities, develop client loyalty and retention, and build a foundation of analytics – all while streamlining and simplifying the entire process of managing IT assets and associated support and maintenance contracts.
“Our relationship with Lenovo is special to MMI,” said Tina Lux-Boim, MMI CEO. “The nature of today’s market requires sophisticated ‘tailoring’ to embrace each company’s competitive differentiation in their service agreements and offerings, as well as integrating to their established systems such as ERP and CRM. To address this demand, MMI has a history of providing a comprehensive fit for each customer. The work we did with Lenovo rounds out and solidifies our Contract Management, Quoting and Billing Application in the technology markets.”
About Managed Maintenance, Inc.
Managed Maintenance, Inc., headquartered in Boca Raton, Florida, delivers solutions to enable technology manufacturers (OEMs), distributors, channel partner and service providers to maximize service contract and equipment replacement revenues. MMI’s comprehensive solution, ONEview, offers 360 degree functionality that includes Renewal Analytics and Alerts, Extensive Workflow and Reporting, Customer Service Requests and Audit Trails, Contracting Quoting Functions and Complex Billing Management. Learn more: www.managedmaint.com.