TAMPA, Fla.--(BUSINESS WIRE)--Pilgrim Quality Solutions, a leading global provider of enterprise quality management software and services for the Life Sciences, today announced that business performance expert Karen Martin will deliver the keynote address, Quality’s Role in Building Outstanding Organizations, at its Fusion 2016 global customer conference, April 3-6, 2016, in Clearwater Beach, FL. Martin is a leading authority on Lean management and business performance improvement, and the Shingo Prize-winning author of The Outstanding Organization.
In this keynote to Pilgrim’s customers, Martin will share experiences that demonstrate Quality’s role as a change agent in today’s organizations, and provide a roadmap that quality professionals can use to become a revered partner in the journey to outstanding business performance.
“Outstanding organizations perform at high levels because they operate with impeccable clarity and laser focus, they are disciplined, and they have a highly engaged workforce,” Martin says. “The best quality departments are key influencers in this process.”
Martin’s quality and process orientation evolved from her early career as a scientist after receiving her Bachelor of Science in Microbiology from Pennsylvania State University. She also served as the Director of Quality Improvement for an organization that managed health care for 22 million Americans and later, as the Director of the Institute for Quality and Productivity at San Diego State University. These experiences drove her passion for quality, efficiency, and helping businesses develop strong problem-solving and critical thinking capabilities.
‘We’re honored to host Karen Martin at Fusion 2016 and look forward to hearing her powerful message regarding the transformative power of the Quality function in regulated industries,” said Rick Lowrey, Pilgrim’s President and Chief Executive Officer. “Our customers will relate to her experiences in Quality management and take away confidence in their own ability to impact their companies’ performance.”
Fusion 2016 is Pilgrim’s 11th global customer conference bringing together customers from multiple regulated industries that engage Pilgrim’s enterprise quality management solutions to support their quality and compliance processes. In addition to Martin’s keynote presentation, the program will feature nearly 40 educational sessions led by industry veterans and Pilgrim subject matter experts who will provide knowledge and insights to enable customers to maximize the benefits of their Pilgrim solutions.
About Pilgrim Quality Solutions
Pilgrim Quality Solutions is a leading global provider of enterprise quality management software and services for the Life Sciences and other highly regulated industries. For more than 20 years, our solutions have automated thousands of processes that ensure the quality of life’s most important products. Product quality and patient safety increase while risks decline. Our on-premise and cloud technologies reflect quality industry standards and include electronic signatures, audit trails and validation packs — helping customers more easily achieve compliance and pass regulatory audits. With Pilgrim Quality Solutions as your partner, you are prepared to succeed. For more information, visit www.pilgrimquality.com.