INDIALANTIC, Fla.--(BUSINESS WIRE)--FracTEL, (www.fractel.net), the pioneering provider of next-generation, cloud-based telecommunications systems, today announced it has launched the Integrated Communications Desktop (ICD), a suite of web-based mobility applications and APIs that facilitates instant deployment of advanced business telecom functionality in the cloud, eliminating the traditional complications and up-front capital expense of physical hardware purchase and installation.
Michael Crown, FracTEL President, says of the technology, “We have worked with thousands of businesses to optimize and integrate their telecommunications with their IT systems. While our technology has already made the hardware PBX obsolete, it is increasingly the case that the conventional desk phone is also becoming unnecessary and obsolete. Many employees are mobile – either outside the office or in, and some may not even have an office. These workers all have to rely on their smart phone, tablet, laptop or desktop computer to do their job. With our Intelligent Communications Desktop, these devices become not only a replacement but a superior alternative to the desktop phone because they offer better integration with other business systems and have no additional cost. Our customers can access fully integrated business phone and IT capabilities simply by logging in to the FracTEL network from any internet connected device.”
The new functionality is served by the company’s massively redundant network that provides comprehensive, cloud-based telecom services and advanced PBX features. FracTEL has seen rapid growth due to its patented core technology that supports a singular capability for hyperscale deployment of cloud-based business PBX functions and enables custom, business-transformative ‘Tele-apps’ through the rapid integration of its telecommunications platform with IT systems.
“With the Intelligent Communications Desktop, FracTEL is able to un-tether business functions from the desktop phone, eliminating the requirement to purchase new hardware when migrating telecommunications to the cloud,” said John Scott, FracTEL Chairman. “Of course, many businesses will choose to utilize desktop phones for some or all of their employees, and we will continue to support all of the leading handset providers and legacy systems, which has always been one of our biggest strengths.”
FracTEL is the pioneering provider of next-generation “Integrated Communications” systems that are transforming businesses by offering an unprecedented full integration of telecommunications with other information technologies. Its patented, feature-based Cloud PBX architecture also delivers unmatched reliability, scalability, security, and savings. These capabilities are coupled with their Intelligent Communications Desktop (ICD) that provides immediate access on any device, from anywhere, at any time.
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