DALLAS--(BUSINESS WIRE)--Telvista, Inc., a leader in contact center solutions in the United States, received the 2015 GIL 88 Latin American Contact Center and CRM Award as a result of recent research conducted by Frost & Sullivan.
Telvista, Inc. is a successful provider of contact center, customer relationship management (CRM), and information technology (IT) solutions. Its centers in the US and its affiliate in Mexico serve both regions in English and Spanish, with accelerated services that focus on helping its customers meet their business objectives.
Telvista earns its top reputation for contact center and CRM solutions through its tight relationship and focus on the customer, and adapting strategies and solutions to fulfill its customers’ needs. All training, consulting, implementation, sales, and IT services are managed by Telvista, Inc., ensuring superlative communication from implementation to management of the new customer solution.
Frost & Sullivan’s global analyst team reviewed thousands of companies throughout the regions over the past decades to identify, analyze, and position these companies as the ones to watch. The GIL 88 is setting new standards in product development, marketing strategy, vision implementation, technology innovation and transformation of the customer experience.
“Receiving this award is a confirmation of our business transformation efforts to provide innovative solutions that leverage technology to increase operational efficiencies and gain competitive advantages for our customers. Telvista’s focus on operational excellence, coupled with a service-oriented culture and extensive IT portfolio, has enabled us to develop integrated solutions that transcend traditional call center approaches and provide a superior customer experience,” explained Jorge Rodriguez, president and CEO of Telvista, Inc.
Since 1997 Telvista has been providing bilingual contact center solutions for companies that want to enhance their customer relationships. Telvista specializes in delivering superior omnichannel customer engagement experience to companies through contact management, IT services, social media services, interactive voice response and others.
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