Small Manufacturer Cuts Order Processing Time by 65 Percent with Exact Online

Southfield Packaging takes on more orders, streamlines operations and enhances employee productivity after deployment of online business software

BOSTON--()--Southfield Packaging revealed that since using online business software from Exact, it has cut order processing time by 65 percent thanks to its ability to access all the data employees need on the shop floor and in the warehouse with just a few clicks. Nearly a year ago, fulfillment and packaging company Southfield Packaging turned its back on a popular ERP package and deployed Exact Online to help it operate more efficiently and profitably.

Southfield Packaging employees use Exact Online, a cloud-based manufacturing software to access data from smartphones or tablets while they are on the shop floor so jobs can get underway quickly. As a result, Southfield Packaging has been able to take on more orders while simultaneously relieving a burden on its employees. Prior to using Exact Online, working on Saturdays was a common occurrence during its busy spring and fall seasons. This past spring, Southfield Packaging processed more orders than last spring in less time – with no overtime required.

“I run a shop with 25 employees, but I don’t necessarily think of our business as small, so having the right fit makes a difference,” said Mark Melfi, president of Southfield Packaging. “It’s clear that Exact built its online software with small business DNA in mind. With Exact Online, I always have access to my business data and no longer have concerns about its security when I leave the office for the day. Not only are we more efficient since using Exact Online, but my employees love to use it on the device of their choice. Getting Exact Online is one of the best things I ever did for our business.”

Stamford, CT-based Southfield Packaging provides packaging and fulfillment services to manufacturers. Providing excellent service to its customers requires access to constantly updated information about inventory, stock, order status and much more. Employees now have access to real-time information on smartphones and tablets from anywhere, whether on the floor or in the warehouse, or even after hours outside the facility. Since using Exact Online, Southfield also cut its overall technology costs, as using a cloud-based solution doesn’t require the manufacturer to continually invest in new equipment and maintenance.

“From getting work prepared for the warehouse and the shop floor, to pulling stock and getting run schedules in, we know that automation has a massive impact on workflow and profitability of our customers,” said Kae Williams, General Manager at Exact. “By using Exact Online, Southfield Packaging has automated critical business processes, allowing it to focus on providing excellent service and growing its business, while resting easy that its data is secure.”

Exact Online Manufacturing business software lets small manufacturers like Southfield Packaging use the cloud to make life easier. Designed to work seamlessly with Exact Online for Accounting or QuickBooks® Online, it streamlines tasks from “quote to cash” including purchasing, production, inventory management and CRM, while providing real-time insight into both business and financial processes.

To learn more about Exact Online, visit

About Exact

Vigorous business software. That’s what Exact builds. For more than 200,000 businesses around the world. For entrepreneurial doers who dare and, if they fall, always get up again. Exact breathes that same spirit. Thirty years ago a garage start-up by six students, now a global company, employing 1,550 people in 15 countries with revenues of € 188 million in 2014.

With Exact, businesses can quickly respond to shifting market conditions and grasp opportunities with both hands when they arise. Our business software enables customers to focus on their next goal, and look ahead to the next challenge. For further information about Exact, visit


Version 2.0 Communications for Exact
Emily Lospennato, 617-426-2222

Release Summary

Southfield Packaging revealed that since using online business software from Exact, it has cut order processing time by 65 percent.


Version 2.0 Communications for Exact
Emily Lospennato, 617-426-2222