NEW YORK--(BUSINESS WIRE)--Smart automation tools and AI that automate daily tasks in the enterprise go hand-in-hand with job satisfaction, according to sentiment expressed by IT workers. These were the findings of a new survey of 194 IT professionals completed in October 2015 by Spiceworks on behalf of arago GmbH (arago), the leader in smart automation. IT professionals provided their familiarity, feelings and experiences using smart automation with Artificial Intelligence (AI) technology.
The surprising results reveal that IT workers not only welcome smart automation but a clear majority also identify concrete benefits these technologies bring that both complement and increase the efficiencies of their daily workload rather than pose the threat of commandeering their jobs. Eighty-five percent of IT professionals said they have experienced or would expect smart automation to increase efficiency.
- 85% report that intellectually stimulating and learning/development activities are most important to their job satisfaction
- 88% have experienced or would expect automation to free up their time so they can focus on more strategic initiatives
- 93% do not believe automated IT tools put their jobs at risk
- 91% do not believe automated IT tools are the beginning of an AI takeover
Additionally, polled IT professionals expressed their desire to reduce the menial tasks that tend to burn-up their time and are non-stimulating.
Their two most preferred tasks include:
- Innovating technology/solutions (72%)
- Modernizing existing technology (63%)
They would rather not spend their time with:
- Ticket documentation/reporting (59%)
- Routine maintenance (36%)
“IT pros know that smart automation technology frees up their time, reduces the need for menial tasks and allows them to concentrate on innovative endeavors that are much more strategic to their employers and their own future. That shows the common narrative stating that IT Pros find smart automation a threat to their jobs, and that they are afraid of a machine takeover, are overblown. The reality is quite the opposite,” said Chris Boos, CEO for arago. “Forward thinking CEOs, CIOs and HR executives need to be aware of the positive impact smart automation will have on their companies.”
To get the complete results from the survey please download the infographic here: https://arago.co/downloads/Infographic_SmartAutomation.pdf.
In the smart automation landscape, arago is the undisputed expert, building disruptive technology using AI and analytical components designed with one vision in mind, to enable companies to refocus their IT resources to where they are needed, driving the digital innovation agenda.
arago is a high-tech company driven by the spirit of German engineering. Founded by computer scientist Chris Boos in 1995 and based in Frankfurt and New York City, arago offers intelligent automation solutions for enterprise IT. Arago’s key product is AutoPilot, an intelligent IT automation software. The software allows companies to automate operations of their entire IT stack from infrastructure to business processes. This means it will learn to solve up to 90 percent of all tasks from human experts in operations and perform them autonomously. The results of using arago’s technology are empowering clients in three ways: first, by reducing overall IT operating costs by 30 to 50 percent; second, by improving agility as well as compliance; and third, by retaining knowledge while freeing up experts for innovation. AutoPilot enables IT to become a competitive advantage in the digital age. KKR, a leading global investor partnered up with arago in October 2014 to support arago’s business development and international expansion. To learn more about arago please visit www.arago.co and www.autopilot.co.