LOWELL, Mass.--(BUSINESS WIRE)--PlumChoice, Inc., the leader in specialized technical services for cloud services and the Internet of Things (IoT), teams up with Microsoft to present a live webinar, “Microsoft CSP Partner Program: Get Cloud Solutions to Market Faster & More Profitably with Cloud Enablement Services,” on Wednesday, November 18 at 3 p.m. ET.
During the webinar, Amanda Hill, national partner technology strategist with Microsoft, and Dave Hauser, director of channels and alliances with PlumChoice, will discuss the Microsoft CSP partner program and how channel partners can improve customer lifetime value and profitability by wrapping cloud enablement services around their solutions.
According to data from IDC and Microsoft, 84 percent of cloud customers want an established relationship with a vendor to trust them as a Cloud Service Provider. For channel partners, this represents a unique opportunity to embrace cloud enablement services that allow them to bring cloud solutions to market faster, increase profitability and ultimately, become the trusted advisor for their cloud customers.
“If cloud channel partners want to win in this market, they need to embrace cloud enablement services,” said Hauser. “Businesses are finding it difficult to activate cloud licenses, adopt cloud technologies, and quickly realize the benefits their cloud solution purchases promise for their businesses. Amanda and I will discuss how an enablement services wrapper around cloud solutions enables the channel ecosystem to differentiate, minimize churn, accelerate adoption, and ultimately create a long-term value exchange with customers.”
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PlumChoice is the leader in providing a continuum of specialized technical services for today’s highly personalized consumer and small business technology environments. For more than a decade, the company has partnered with brands both large and small, including Fortune 1000 manufacturers, retailers, software vendors, and telco and cable providers to create customer engagement by way of technical support solutions for the Internet of Things and cloud solutions.
Today’s dynamic, complex, heterogeneous technology environments require brands to solve for technical challenges that are complicated and diverse. PlumChoice’s solutions span the entire buyer and customer lifecycle – from pre-purchase through installation, configuration, integration, problem resolution and ongoing usage. Solutions include Connected Life, Cloud Enablement and Premium Technical sales, support and care services. PlumChoice enables brands to reduce no-fault-found returns, increase adoption and penetration, drive revenue, control costs and engage customers to achieve greater lifetime value.