ENGLEWOOD, Colo.--(BUSINESS WIRE)--The Western Union Company (NYSE: WU), a leader in global payment services, today announced the appointment of Elizabeth G. Chambers to the newly-created role of Chief Strategy and Product Officer.
Chambers will play an integral role in positioning Western Union to accelerate the realization of its strategic growth plan. She will facilitate the alignment of investment priorities across the organization and drive cross-functional synergies, as the company pursues its omni-channel strategy to enhance and grow its consumer retail, digital and B2B businesses.
“We are thrilled that Elizabeth will be assuming leadership of this important role within our organization,” said Western Union President and Chief Executive Officer Hikmet Ersek. “She brings an excellent track record of omni-channel development and brand transformation to the Western Union team. Her expertise in developing market-leading products and partnerships will be critical as we execute on our strategic vision.” Chambers will report to Ersek.
Chambers has 30 years of business experience that spans financial and professional services, corporate strategy and marketing in a global, multi-business context, as well as start-ups and turnarounds. Most recently, she has been a board director and advisor to financial institutions, and served as Chief Marketing and Business Development Officer at Freshfields Bruckhaus Deringer, the international law firm. Prior to that position, she held a range of senior marketing roles at Barclays plc, including as Chief Marketing Officer of retail and commercial banking and Barclaycard. Her tenure at Barclays was marked by a string of market-leading product innovations and partnerships, as well as digital channel development and brand transformation. Before joining Barclays, Chambers held C-suite level strategy, marketing and new business development roles at Bank of America, the Reader’s Digest Association and Bingham McCutchen. Earlier in her career, Chambers was a Partner in the Financial Institutions and Organization practices at McKinsey & Company. While at McKinsey, Chambers co-authored the “War for Talent” study, published in Fast Company, the Harvard Business Review and several other publications, including the McKinsey Quarterly.
“Western Union is well positioned to transform the money transfer and payments experience for its global consumers and business customers, and I am excited to help them advance their client focused-strategies,” said Chambers. “I am attracted to the Western Union brand because of its world-class infrastructure, geographic reach and risk management capabilities, and its commitment to innovative application of technology to deliver faster, more effective ways of moving money across borders. I am confident that Western Union’s outstanding brand, technical backbone, and customer understanding will be the keys to delivering industry-leading products and accelerating growth.”
About Western Union
The Western Union Company (NYSE: WU) is a leader in global payment services. Together with its Vigo, Orlandi Valuta, Pago Facil and Western Union Business Solutions branded payment services, Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world, to send payments and to purchase money orders. As of September 30, 2015, the Western Union, Vigo and Orlandi Valuta branded services were offered through a combined network of over 500,000 agent locations in 200 countries and territories and over 100,000 ATMs and kiosks, and included the capability to send money to hundreds of millions of accounts. In 2014, The Western Union Company completed 255 million consumer-to-consumer transactions worldwide, moving $85 billion of principal between consumers, and 484 million business payments. For more information, visit www.WesternUnion.com.