WORCESTER, Mass.--(BUSINESS WIRE)--CEIVA Energy today announced that a residential demand response management system powered by CEIVA’s technology has helped more than 1,000 National Grid customers save 20 percent more electricity during times of peak demand, denoted by National Grid as Peak Events. The findings are from National Grid’s Smart Energy Solutions Program, which deploys smart energy technology, advanced infrastructure and tiered energy rates to help electric customers in Worcester, Mass., reduce their energy bill and support demand response programs.
Launched in January 2015, the Smart Energy Solutions program deployed CEIVA’s Entryway–a demand response management system that allows utilities to dynamically manage the demand response program and cost-effectively align demand with supply. Through Entryway, National Grid can segment customers, monitor and control a range of smart energy technologies, enable the smart meter HAN, and access full reporting and analytics.
As part of the Smart Energy Solutions Program, National Grid offers an “energy kit” of no-cost in-home technology options to its customers. The options include digital picture frames, smart thermostats, direct load control devices and smart plugs. In addition, it includes CEIVA Energy’s Homeview customer engagement solution to collect detailed energy data directly from smart meters and present it to customers via a mobile app, website and the digital picture frame. Homeview also lets customers opt out of Peak Events and better control their smart devices, such as thermostats and plugs.
Approximately 11,000 Worcester residents are participating in the Smart Energy Solutions program; of those, 1,000 opted to enroll in one of the in-home technology options.
Through mid-August, the program demonstrated impressive results:
- Smart Energy Solutions customers who enrolled in one of the technology options saved an additional 20 percent on their energy bills compared to those who did not.
- A majority of Smart Energy Solutions participants reduced both electricity use and cost.
- Of the 10,500 National Grid customers in the Smart Rewards Pricing program, which provides lower daily pricing in exchange for higher pricing during Peak Events, 60% have saved between $20 and $80 on their electricity bills.
Additionally, key insights about the program in areas such as outage management and customer service were incorporated into a grid modernization plan which National Grid submitted with the Massachusetts Department of Public Utilities.
“National Grid is committed to helping our customers take control of their energy use,” said William Jones, director of the National Grid Smart Energy Solutions Program. “We are delighted that our work with CEIVA Energy is delivering compelling benefits to many of our customers and look forward to incorporating valuable lessons learned across our operations.”
CEIVA Energy’s smart technology platform is the end-to-end solution for utilities. Integrated with a broad range of leading companies focused on smart energy, including Itron, Carrier, Verizon, Safeplug and Digi, CEIVA delivers a seamless customer experience across all devices.
“It’s an easy thing to do,” said Cheryl Weagle, Smart Energy Solutions participant and Worcester, Mass., resident, as quoted in the Worcester Telegram and Gazette on September 12, 2015. “You don’t realize until you’re actually conscious of the fact of how much you are really wasting. I think it’s a win-win for all of us who signed up for it. It’s been a good experience.”
“CEIVA has always focused on building technology that helps consumers save and utilities thrive,” said CEIVA Energy CEO Dean Schiller. “We’re thrilled to work with National Grid to bring innovative technology to the market and start building the utility infrastructure of tomorrow.”
About CEIVA Energy
CEIVA Energy provides a field-proven, end-to-end utility-controlled Home Energy Management and Demand Response System that helps utilities comply with regulatory mandates to reduce energy use and engage with customers. CEIVA Entryway is a demand response management system that makes it easy for utilities to analyze home energy use, manage the smart meter HAN and deliver effective residential DR at scale. CEIVA Homeview is a complete engagement solution that enables utilities to deliver compelling real-time energy consumption data and energy efficiency messages that influence customers. For more information, please visit: http://ceivaenergy.com.