SOUTHBOROUGH, Mass.--(BUSINESS WIRE)--ikaSystems, a provider of enterprise, cloud-based business process and automation solutions for payers, today announced that all of its health plan customers experienced a smooth transition to the new set of ICD-10 codes, effective October 1, 2015. Customers reported no disruption to their businesses, crediting the agility of ikaSystems’ cloud-based platform and superior customer support in easily transitioning to the new codes and related 11th-hour easing of provider requirements issued by the Centers for Medicare & Medicaid Services (CMS).
Within the first week of conversion, ikaSystems customers report excellent results, including:
- Ability to quickly and effectively roll out changes to payment rules based on the more specific ICD-10 codes
- Seamless handling of both ICD-9 and ICD-10 codes based on date of service
- Easy adjustment to wider code-matching rules recently issued by CMS
“Our solutions are specifically engineered with the flexibility to adapt to industry and business changes, such as ICD-10, with minimal interruption to operations,” said Joe Marabito, ikaSystems CEO. “Our ease of configuration made the ICD-10 transition a relatively clean process for our customers and provided them with peace of mind that they are well-positioned for long-term success as healthcare continues to evolve.”
ikaSystems’ innovative IT solutions automate and streamline key business processes with readily configurable systems, driving operational and administrative efficiencies that improve agility and compliance, reduce total cost of ownership, and increase accuracy.
ikaSystems delivers business automation and process solutions that transform how health plans conduct commercial, Medicare, Medicaid, Exchange, and ACO business. Our solutions automate key processes for sales, marketing, regulatory compliance, claims administration, customer service, quality management, and revenue optimization—all on an integrated, Web-based platform that’s fast and scalable. Partner with us, and take a bold step forward: one that can lower costs, increase agility, and improve constituent satisfaction for all your lines of business. For more information visit us at www.ikasystems.com.