Panasonic Announces i-PRO Preferred Program, Offering Free Customer Service Enhancements

Benefits Include 5-year Warranty, Priority Advance Exchange and an Unlimited Video Insight Camera License

NEWARK, N.J.--()--Panasonic, a leading provider of integrated security and video surveillance solutions, today announced the availability of its new i-PRO Preferred Program that delivers significant value-add service enhancements to owners of eligible Panasonic cameras at no additional cost. The i-PRO Preferred Program provides a five-year warranty, expedited service via Priority Advance Exchange and is also being marketing with an Unlimited Video Insight license.

Upon registration, new and current owners of select Panasonic i-PRO cameras with a manufacturing date after October 2014 are eligible for a five-year warranty — this represents a two-year extension to the standard three-year factory warranty. In the rare instance of a technical issue relating to the camera’s hardware or software, iPRO preferred status, which includes Priority Advance Exchange, ensures that your replacement unit is shipped the same day with overnight delivery. The i-PRO Preferred program is also being presented an Unlimited Video Insight camera license. While competitive manufacturers charge an annual camera license fee for each camera connected to their VMS, owners of eligible Panasonic cameras enjoy an unlimited Video Insight camera license — offering end users a compelling value proposition and lower total cost of ownership.

“Panasonic’s industry-leading i-PRO cameras are renowned for their unmatched image quality and reliability. With the addition of our new i-PRO Preferred Program, we’re adding an unparalleled level of service too,” said Charlie Hare, Panasonic’s National Category Manager, Security and Mobile Video Solutions.

For more information and to register for the i-PRO Preferred Program, visit

For more information about Panasonic’s full line of surveillance solutions please visit

Panasonic Solutions for Business

Panasonic delivers game-changing technology solutions that deliver a customized experience to drive better outcomes—for our customers and our customers’ customers. Panasonic engineers reliable products and solutions that help to create, capture and deliver data of all types, where, when and how it is needed. The complete suite of Panasonic professional solutions for government and commercial enterprises of all sizes addresses unified business communications, mobile computing, security and surveillance, retail point-of-sale, office productivity, visual communications (projectors, displays, digital signage) and HD video production. Panasonic solutions for business are delivered by Panasonic System Communications Company of North America, Division of Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corporation.

All brand and company/product names are trademarks or registered trademarks of the respective companies. All specifications are subject to change without notice. Information on Panasonic solutions for business can be obtained by calling 877-803-8492 or at

About Panasonic Corporation of North America

Panasonic Corporation of North America provides a broad line of digital and other electronics products and solutions for consumer, business and industrial use. The company is the principal North American subsidiary of Osaka, Japan-based Panasonic Corporation and the hub of Panasonic’s U.S. branding, marketing, sales, service and R&D operations. In Interbrand’s 2014 annual “Best Global Green Brands” report, Panasonic ranked number five overall and the top electronics brand in the report. As part of continuing sustainability efforts, Panasonic Corporation of North America relocated its headquarters to a new facility, built to meet LEED certification standards, adjacent to Newark Penn Station in Newark, NJ. Learn more about Panasonic at

About Video Insight, Inc.

Video Insight, a member company of the Panasonic Group, is headquartered in Houston, TX and is a leading developer of enterprise-class video management software (VMS). Founded in 2002 by two veteran technology entrepreneurs, Video Insight was established with the vision of providing powerful, user-friendly software that would run on "off-the-shelf" hardware based on IP technology. Video Insight has built a strong foundation by marketing to North American K-12 and higher education institutions. As a result, more than 6,500 schools and campuses rely on Video Insight to protect their students, teachers, and facilities. With market adoption, Video Insight has successfully assimilated its versatile, highly scalable product to government, retail, aviation and other commercial markets.


Cohn & Wolfe for Panasonic
Megan Atiyeh, 415-403-8303 direct


Cohn & Wolfe for Panasonic
Megan Atiyeh, 415-403-8303 direct