RYE BROOK, N.Y.--(BUSINESS WIRE)--Broadview Networks®, a leading cloud-based provider of communications and information technology services, has released enhancements to MyOfficeSuite™, their revolutionary portal that centralizes all communications and hosted services into a single user-friendly website which can be accessed from anywhere on any device.
Version 2.0 of the MyOfficeSuite™ portal, which integrates seamlessly with Broadview’s cloud-based OfficeSuite® Phone system and other products, offers new features:
- MyOfficeSuite Apps for iPhone® and Android™—Employees on the go can chat with coworkers, click-to-call their contacts, listen and respond to voicemail messages and make real-time configuration changes directly from their smartphones.
- Company-wide Chat—Employees can instantly connect with any other co-worker in the system at any location, from any browser or from the MyOfficeSuite app for iPhone® or Android™.
- Quick Connect Tab—Employees can see which co-workers are online or on a call and instantly chat or click-to-call any contact.
- Google® Chrome Extension—With the OfficeSuite® extension, available from the Chrome Web Store, employees can click any phone number on any website, even from web-based applications, to launch a call to any device, including smartphones, tablets, desk phones and PC softphones.
- Custom Music on Hold—Administrators can choose from a set of royalty-free music or upload their own music or greeting to play while callers are on hold.
- Order Status Panel—Administrators can track and manage orders or service change requests online.
- Streamlined Interfaces —Call groups, call routing and business hours options are all now even easier to use.
“More than ever, MyOfficeSuite gives employees the tools and features they need to be more productive while allowing administrators to maintain control,” said Stephen Farkouh, Broadview’s Executive Vice President. “OfficeSuite is unique because any employee in the system can use these powerful features. From programming speed dials to chatting with a co-worker, staying connected with customers while in the office or on the go is easy with MyOfficeSuite. These new enhancements have opened up new communication channels and allow measurable productivity gains for all employees only a point and click away.”
About Broadview Networks® www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a Web-based account management tool and a primary point-of-contact for real-time, personal customer care.