PHILADELPHIA--(BUSINESS WIRE)--For the third consecutive year, ACE’s Property & Specialty division was awarded “Best Customer Care in Fronting” at the annual U.S. Captive Services Awards. ACE won this coveted honor because of the variety of solutions offered to U.S.-based captive clients around the world, including full- or partial risk transfer programs, fully-fronted programs, captive management and rent-a-captive services.
The specialized expertise and robust network of support ACE offers to captive clients was also recognized, including their commitment to ensuring experienced and qualified people are in place to meet client needs, accompanied by their stringent network performance management processes. Client access to ACE’s exclusive state-of-the-art ACE Worldview® online portal, which gives multinational clients access to ACE’s account management systems and expertise in one easy-to-use application, was another notable factor in this win.
“ACE is honored to receive this award, which demonstrates our client- and broker-centric approach to doing business and the significant investment that we continue to make to evolve our infrastructure, skills and program management services for the benefit of captive clients,” said Eric Stoer, Senior Vice President, Complex Multinational Property Programs, ACE Group. “We are committed to meeting risk managers’ needs as comprehensively as possible, as evidenced by our unwavering commitment to service delivery and our continued investment in market-leading technology, especially recognizing the heightened level of service required by risk managers who utilize captives as part of their risk management planning and philosophy.”
Sponsored by Captive Review, the U.S. Captive Services Awards recognize excellence and innovation in the delivery and management of captive insurance. As the only awards series dedicated to the captive insurance industry, the ceremony demonstrated the diverse nature of the North American captive industry, with more than 70 firms nominated for honors in several award categories. Winners were selected by a judging panel comprised of representatives with expertise in risk management from major multinational and North American companies across a variety of industries.
About ACE Group
ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found at www.acegroup.com, or follow ACE on Twitter, https://twitter.com/ACEGroupNA.