PHILADELPHIA NYSE:SFE--(BUSINESS WIRE)--WebLinc, the commerce platform provider for the fastest growing online retailers, today announced that it has partnered with Clutch, a pioneering Consumer Management platform delivering consumer intelligence and engagement solutions to premier brands. This partnership provides WebLinc’s clients with access to advanced customer loyalty and gift programs that integrate various channels including Web and mobile sales, within the commerce platform for increased intelligence and more personalized engagements.
As consumers have access to troves of information about the products they buy and expanding options on where to buy them, it becomes increasingly important that brands and retailers dedicate resources to acquiring, engaging and retaining customers. By pre-integrating Clutch’s Consumer Management solution into its commerce platform, WebLinc gives retailers easy access to technology that can help them better understand the personas and patterns of existing and prospective customers. As a result, these retailers can then provide a more personalized shopping experience that will drive loyalty and increase sales.
“The features and functionality of the WebLinc Commerce Platform are ideal for retailers undergoing periods of rapid growth – something that’s easy to see through the company’s track record. Additional consumer visibility and loyalty management tools from Clutch will help support those capabilities even more,” said Ned Moore, co-founder and CEO of Clutch. “Retailers have traditionally focused digital marketing on customer acquisition, but as they grow, they are becoming increasingly dependent on engaging and motivating their existing customers to drive faster growth and incremental value. The actionable intelligence and personalized engagements from Clutch's platform will give WebLinc’s clients the ability to execute on these opportunities.”
The WebLinc Commerce Platform is built on a framework of lightweight, agile technologies to help retailers create high performing online and mobile experiences that are an extension of their brand. Clutch adds to those capabilities by providing intelligence derived from real-time consumer behaviors and transactions, while also managing the implementation of customer loyalty programs. By enabling brands to understand customers across in-store, online, mobile and social channels, Clutch facilitates relevant, timely and consistent consumer engagements that build trust and loyalty.
“Customer loyalty is both an exciting opportunity and an ongoing challenge for our clients in such a competitive retail market. Clutch can help them stay ahead of the pack,” said Darren Hill, CEO and co-founder of WebLinc. “Building a strong and loyal customer base is increasingly reliant on insight into the many digital channels consumers use on a daily basis. Engaging customers more intelligently across those channels will help our retail clients generate new prospects while keeping existing customers happy.”
Clutch’s advanced Consumer Management platform delivers customer intelligence and personalized engagements empowering consumer-focused brands to identify, understand and engage their Most Valuable Customers (MVCs). Its advanced Consumer Management platform integrates customer data across point-of-sale, ecommerce, mobile and social channels delivering personalized experiences, intelligent engagements and loyal customers. Headquartered outside of Philadelphia, Clutch’s solutions impact nearly 50 million consumers of over 750 brands. Clutch is a proud partner of Safeguard Scientifics (NYSE:SFE) and Ben Franklin Technology Partners. For more information visit clutch.com, follow Clutch Holdings on LinkedIn or @ClutchSuccess on Twitter.
WebLinc is the commerce platform provider for fast growing online retailers. The WebLinc Commerce Platform’s modern, agile technologies and WebLinc’s strategic expertise empower mid- to large-size retailers to consistently out-pace their competition. Based in Philadelphia with satellite offices in New York and Canada, WebLinc powers commerce sites for dynamic, high-growth retailers including URBN’s brands Free People, Terrain and BHLDN, U.S. Polo Assn., Thomas Scientific, Jeffers Pet, Hello Kitty and many more. To learn more, visit www.weblinc.com, follow @WebLinc or call 215-925-1800.