Smarsh Introduces Next Generation of The Archiving Platform™

Enhancements and new standardized packages provide the optimal experience for individual customers and businesses

PORTLAND, Ore.--()--Smarsh®, the leading provider of hosted comprehensive archiving solutions for compliance and e-discovery, today announced the availability of its next generation of The Archiving Platform™, offering enhanced standard features across all archived content, new levels of performance, easier self-service and standardized core platform packages.

“Our goal is to give customers the most efficient means to search, review and produce their archived electronic communications content,” said Stephen Marsh, CEO and founder of Smarsh. “With that in mind, we re-engineered the user experience around specialized workflows so that users can meet their most critical objectives faster.”

With new packages available and flexible customization options, customers can choose the right set of features for their licensed use of The Archiving Platform to meet the demands of their company’s specific regulatory, legal or records retention requirements.

The Archiving Platform Packages and Add-on Modules

Archiving customers choose from three core platform packages—Starter, Professional, or Enterprise—with varying capabilities and usage levels, and then select from Supervision, Discovery or Personal Archive add-on modules to enhance the features of the core platform package.

For instance, a large financial services firm which must supervise electronic communications would find a good fit with the Enterprise package plus the Supervision module, which enhances The Archiving Platform core functions with powerful team-based compliance review capabilities and dashboard tools.

Likewise, a mid-size healthcare company facing periodic litigation might choose the Professional package and add the Discovery module, which provides efficient tools that can help a legal team find data relevant to an investigation or legal event. Pertinent search results can be quickly added to a case for further analysis, and legal holds can be easily placed on case-specific electronic communications and files when needed. Internal counsel can refine and cull the data sent to external legal counsel for review to only what’s needed, saving time and money.

A Personal Archive add-on module also gives employees fast, easy and secure self-service access to their own archived electronic communications and files from their desktops, laptops, or mobile devices, reducing the need for a company’s IT department to manage data retrieval.

The Archiving Platform Core Features

All of the standard Archiving Platform packages include support for up to 40+ different content types including email, instant messages, text/SMS messages, web, video and various forms of social media. All standard packages feature retention and search-ready indexing of all archived data, and powerful ad-hoc search and review capabilities. Nearly 80% of all searches now return results in less than one second and all searches average 2.3 seconds. New administrative interfaces and self-service features also enable companies to manage users, groups, roles, and data exports on their own.

Right-Pricing Strategy

Customers’ monthly charge for The Archiving Platform will be based on their core platform package, supported content licenses and add-on modules. There are also professional services packages available to help customers get the maximum benefit from The Archiving Platform.

“The industry is calling for more standardized options in archiving solutions, with the flexibility to customize,” said Marsh. “The end result is that our customers will pay only for the features they need. This takes the guess-work out of archiving costs, because unlike other solutions on the market, it’s easy to understand what you’re getting.”

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About Smarsh (

Smarsh® delivers cloud-based comprehensive archiving solutions for the information-driven enterprise. Its centralized platform provides a unified compliance and e-discovery workflow across the entire range of digital communications, including emailpublic and enterprise social mediawebsitesinstant messaging and mobile messaging. Founded in 2001, Smarsh helps more than 20,000 organizations meet regulatory compliance, e-discovery and record retention requirements. The company is headquartered in Portland, Oregon with offices in New York City, Atlanta, Boston, Los Angeles and London.


Smarsh Inc.
Alyssa Graetz, 503-946-3275


Smarsh Inc.
Alyssa Graetz, 503-946-3275