ATLANTA--(BUSINESS WIRE)--Allconnect, a national leader in connecting consumers with essential home services, today announced that it is working with Public Service Electric & Gas Co. (PSE&G), New Jersey’s largest utility, to offer its Move Advisor service to PSE&G customers, which represent nearly three-quarters of New Jersey’s population. The program, branded as “Connections from PSE&G” offers customers a free, one-stop resource to receive personalized assistance with home service choices.
PSE&G customers who call to transfer or establish utility services are given the option to speak with an Allconnect home service advisor, who reviews the numerous home services options specifically available at their new address, including satellite TV, cable TV, Internet, phone, and home security systems. After discussing the plans, promotions and bundles available, the advisor then takes the order and schedules installation, providing end-to-end service.
“Moving to a new home is stressful,” said Bill Nash, Director, PSE&G Customer Contact. “Our customers have told us they appreciate the value and convenience of this program. It simplifies the complicated process of setting up home services, saving them time and money.”
“For fifteen years, Allconnect’s products and solutions have helped utilities increase customer satisfaction and brand perception,” said Sam Howe, Allconnect CEO. “In 2015, we will engage with over 20 million consumers to provide choice and transparency in an increasingly complex market of home service alternatives. We are pleased to have won PSE&G’s trust to include their consumers in that engagement.”
Allconnect offers customers a convenient single source to compare and connect integrated media, broadband, home protection, energy and green products. Allconnect’s services are available at allconnect.com, through utility and energy companies representing over 50 million households, and via affiliates. Through more than 20 million annual consumer touch points, the company acquires customers, increases revenue and generates higher customer satisfaction for its partners. Allconnect’s customer satisfaction ranks in the top 10 percent of companies nationwide based on its American Customer Satisfaction Index score. Founded in 1998, Allconnect is headquartered in Atlanta, Georgia, with offices in Houston, Texas; Lexington, Kentucky; and St. George, Utah. For more information, visit allconnect.com or follow the company on Twitter and Facebook.
Public Service Electric and Gas Company (PSE&G) is New Jersey’s oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state’s population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE:PEG), a diversified energy company (www.pseg.com).
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