WASHINGTON--(BUSINESS WIRE)--Following a multi-million dollar investment and a ground up re-build of their SaaS Customer Experience platform, iSKY announced today its Clearview application (recently heralded by Gartner in consecutive years within its CRM vendor guide for Enterprise Feedback management (EFM) is fully ready for its re-launch within the Automotive industry. Armed with an industry leading application with over 200 new feature-sets, Clearview is nimble, customizable at the user level and lightning fast.
iSKY CEO Steve Newman says: “We admit we fell off people’s radar for a while. As the pioneer of automotive customer experience applications first launched back in 1984 it was about time for us to focus on the future, step back and rebuild our applications and ramp up a team second-to-none, to take our brand and most importantly our customers, into the future as industry leaders”
The company headquartered in Washington D.C spent over a year and a half meeting with customers, obtaining their feedback and putting their own customer insights into their new Clearview application.
Newman goes on to say, “The feedback has been incredible. We recently participated in a fiercely competitive bid with our new Clearview 2.0 application and successfully secured a tier 1 automotive client where Clearview will be utilized in 27 countries. We’re thrilled the application has yielded such a positive response globally."
Asked “what’s next” for iSKY, Newman quickly added: “We are continuing to push product evolution and enhance our methodologies for consumer feedback. We’ll be moving to evolve our already enhanced “social media” capabilities, but most importantly, we plan on aggressively expanding our footprint around the world with strategic office locations opening in the second half of this year, thanks to the continuous backing of our parent company, The Resource Group (TRG)."
Hasnain Aslam, Founding Partner & Chief Investment Officer of TRG (a private equity company holding company with a focus on business services and related technology offerings) and an iSKY Board Member stated: “We are redoubling our support of iSKY and are thrilled with the recent success iSKY’s Clearview application is yielding for iSKY and its customers. We look forward to iSKY emerging a leader in the Customer Experience Management industry in the coming months and years.”
About iSKY: Founded in 1984, iSKY led the Customer Experience movement with the creation of one of the first Voice of the Customer platforms and has since served the needs of the automotive community through the design and management of a wide array of research and programs. www.isky.com.