Agilent Technologies and Waters Corporation Formalize Instrument Control Exchange

SANTA CLARA, Calif. & MILFORD, Mass.--()--Agilent Technologies Inc. (NYSE:A) and Waters Corp. (NYSE:WAT) today announced a formal agreement to exchange instrument controls to improve the productivity of customers who own software and instruments from both companies.

The new agreement replaces earlier provisions under which Agilent implemented control of Waters instruments in the Agilent OpenLAB chromatography data system and Waters implemented control of Agilent liquid chromatography instruments in Waters Empower Software.

The newly signed agreement defines terms and conditions on how the companies will exchange instrument control documentation and driver software and how they will provide developer and technical support to one another. It also spells out the escalation mechanisms for resolving technical issues for their mutual customers.

“Agilent’s open-systems approach to laboratory informatics allows our customers to select the best hardware and software for their needs,” said John Sadler, Agilent vice president and general manager of software and informatics. “We are integrating a full complement of third-party gas and liquid chromatography instruments into our OpenLAB software suite in collaboration with other analytical instrument manufacturers. Our aim is to provide the best-working and best-tested software for our mutual customers.”

“The trend toward standardization by laboratories for the adoption of a single chromatography data management and instrument control software platform, like Waters Empower Software, is bringing significant value to science-driven organizations at the enterprise level,” said Rohit Khanna, Ph.D., vice president of Marketing, Waters Corp. “Renewing this agreement demonstrates Waters’ continued commitment to ensure the success of our mutual customers.”

Waters and Agilent first agreed to exchange instrument control codes in 1999. Over the years, technology exchange and vendor collaboration have become increasingly important in the analytical instrument industry, as there are substantial benefits to the scientific community when they can control instruments from multiple vendors with their chromatography data software.

For more information about Waters Empower Software, visit

For more information about OpenLAB, visit Agilent’s software and informatics website.

About Waters Corporation (

For more than 50 years, Waters Corporation has created business advantages for laboratory-dependent organizations by delivering practical and sustainable innovation to enable significant advancements in such areas as healthcare delivery, environmental management, food safety, and water quality, consumer products and high-value added chemicals worldwide. Pioneering a connected portfolio of separations science, laboratory information management, mass spectrometry and thermal analysis, Waters technology breakthroughs and laboratory solutions provide an enduring platform for customer success. With revenue of $1.99 billion in 2014, Waters is driving scientific discovery and operational excellence for customers worldwide.

About Agilent Technologies

Agilent Technologies Inc. (NYSE: A), a global leader in life sciences, diagnostics and applied chemical markets, is the premier laboratory partner for a better world. Agilent works with customers in more than 100 countries, providing instruments, software, services and consumables for the entire laboratory workflow. The company generated revenues of $4.0 billion in fiscal 2014 and employs about 12,000 people worldwide. Agilent marks its 50th anniversary in analytical instrumentation this year. Information about Agilent is available at

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Agilent Technologies Inc.
Victoria Wadsworth-Hansen, +1 408-553-2005


Agilent Technologies Inc.
Victoria Wadsworth-Hansen, +1 408-553-2005