HARTFORD, Conn.--(BUSINESS WIRE)--Sprint today announced that its network in Hartford, Connecticut, received shared 1st place rankings for reliability and call performance, according to a new RootScore® Report by independent mobile analytics firm RootMetrics®.
Since RootMetrics’ previous test in Hartford, Sprint’s percentage of tests recorded on 4G LTE increased from 70 to 90 percent.
In 100 other markets measured in the first half of 2015, Sprint has been awarded a total of 135 first place (outright or shared) RootScore Awards for overall, reliability, speed, data, call, or text network performance.1
“Our Hartford network gets better every day as we work to deliver the consistent reliability, capacity, and speed that our customers demand,” said Scott Santi, vice president of Sprint’s network in the North Region. “We’re pleased with these latest results for call and text, and we’re laser-focused on improving data speeds as we further invest in our Hartford network.”
Best Value in Wireless
In addition to offering a significantly improved network, Sprint is committed to providing consumers the best value in wireless. With the Cut Your Bill in Half Event, Sprint will cut in half the monthly rate plan for Verizon and AT&T customers who switch to Sprint when they bring in their current bill and their old phones. The offer provides unlimited talk and text to anywhere in the U.S. while on the Sprint network – regardless of a customer’s current plan – and matches the customer’s data allowance for half the cost they are currently paying for their monthly rate plan.2 Sprint will reimburse all of the costs to switch, including early termination fees and remaining payments on phone installment plans – no matter what is owed. Sprint will reimburse the switching costs within approximately 15 days of successfully completing the online registration and providing a bill that shows the early termination charge or device balance due via an American Express Reward card.3
RootMetrics, an independent mobile analytics firm that offers insights into the consumer mobile experience, tests the networks of all four major wireless carriers in the U.S. twice per year. The company provides objective, unbiased assessments of performance across a broad range of consumer-oriented mobile activities including data usage, calling, and texting. Network reliability measures a customer’s ability to establish and keep a data connection, make and retain a call, and send and receive texts.
Rankings based on RootMetrics Hartford (May 2015) RootScore Reports for mobile performance as tested on best available plans and devices on 4 mobile networks across all available network types. The RootMetrics award is not an endorsement of Sprint. Your results may vary. See www.rootmetrics.com for details.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 57 million connections as of March 31, 2015 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past four years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
1 Rankings based on 100 RootMetrics (January 1 –
May 12, 2015) RootScore Reports for mobile performance as tested on best
available plans and devices on four mobile networks across all available
network types. Your experiences may vary. The RootMetrics award
is not an endorsement of Sprint. Visit www.rootmetrics.com
for more details.
2Requires turn in of old phone with valid port from AT&T or Verizon to consumer account with $10 min. monthly rate charge. Discount does not apply to certain charges such as taxes, surcharges, add-ons, apps, premium content, int’l services, devices, partial charges or add’l lines. Usage Limitations: Other plans may receive prioritized bandwidth availability. To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network.
3All lines must be ported from an active wireless line at another carrier. Must activate a device on Sprint Easy Pay, Sprint Lease, iPhone for Life Plan or pay full retail price with a new line of service and turn in your current competitor device associated with the bill. Limited time offer. Allow 15 days for your Reward Card to arrive.