DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/sf9548/multidwelling) has announced the addition of the "Multi-dwelling Units and Consumer Communications: White-labeling the Service Provider" report to their offering.
This SPIE examines the MDU experience, and suggests there are good reasons why an MDU customer might be more satisfied. It then examines some opportunities for the network operators to emulate this experience for their MDU customers, and even increase their penetration into the MDU market. This SPIE will be of interest to operators and to MDU owners who wish to do business with them.
The dynamics of consumer communication services are pretty cut and dried: that is, they are easy to parse into convenient buckets. Voice, video, data and wireless, and now home security/home automation all combine to define easily described and marketed service offerings. Yet, that neat model begins to fray around the edges when the delivery channel is not a clean one from operator to customer. And when the delivery channel is through a property owner to tenants or renters, the model falls completely apart.
Key Topics Covered:
- Multi-dwelling Units: Increasingly Important
- MDUs as Customer Concentrators
- Operator Challenges
- The MDU as a Connected Home: Implications for Service Management
For more information visit http://www.researchandmarkets.com/research/sf9548/multidwelling