RALEIGH, N.C.--(BUSINESS WIRE)--Bandwidth, one of the nation’s leading communications companies, today announced that iTalkBB, the leading VoIP provider to North America’s Asian community, has chosen Bandwidth to provision and manage its 9-1-1 emergency services capabilities.
iTalk Global Communications connects more calls to China than any other VoIP service. Unlike other vendors who simply sell VoIP telephone services, iTalkBB operates an entire call delivery network that is optimized to provide top quality and service to its customers.
iTalk chose Bandwidth over its major incumbent carrier due to its ability to rapidly provision and validate hundreds of thousands of numbers for 9-1-1 routing, efficiently and cost effectively. With the help of Bandwidth’s partnership, iTalkBB was able to provision and integrate 9-1-1 capabilities to more than 262,000 numbers in a matter of days.
The Bandwidth API portal makes the number provisioning and validation process easy and accurate. Due to Bandwidth’s portal, iTalk’s engineers can identify invalid addresses in real-time, providing a more efficient emergency service at a fraction of the cost.
As the partnership developed, the Bandwidth team was also able to evaluate iTalk’s existing numbering uses, helping them reevaluate the numbers it currently serviced for efficiency and further cost savings. Bandwidth is also moving to handle iTalk’s call termination process, helping the company manage the entirety of its emergency services process and removing the complexity from traditional 9-1-1 call handling.
“Bandwidth has been a true partner in seamlessly handling our emergency services,” said Frank Landavazo at iTalk Global Communications. “They have the nationwide reach and expertise to rapidly incorporate services that are both efficient and highly accurate. We are pleased to provide our customers with a higher quality emergency service, expanding our place as a leader in the community we serve.”
“iTalk Global Communications, Inc. has evolved its business to become the undisputed leader in servicing the Asian American community,” said Steve Leonard, EVP and General Manager at Bandwidth. “We welcome our new ability to help them continue to evolve and maintain their position by providing services and integrating into their business seamlessly while improving quality.”
For more information on Bandwidth’s 9-1-1 emergency services, visit http://bandwidth.com/9-1-1.
Bandwidth is among the nation's largest and fastest-growing communication technology companies. The company operates two divisions – business solutions and consumer (Republic Wireless) that share a mission of transforming the communications industry. Across the divisions, Bandwidth provides a full range of communications services, including voice origination, termination and toll free; a full suite of 9-1-1 services; SMS solutions; SIP Trunking; hosted VoIP for SMBs; and a consumer wireless business. Founded in 1999, and a certified CLEC in 49 states, Bandwidth is a profitable company headquartered in Raleigh, NC with a large remote office in Denver, CO and field offices in eight other cities.
iTalkBB offers the smart alternative solution for your telephone needs. iTalk Global Communications, Inc. is a pioneer in the VoIP revolution and a leader in the international telecommunications industry. iTalkBB provides high quality Voice over Internet Protocol (VoIP) service at very competitive prices. Customers replace their traditional phone company service with iTalkBB's state-of-the-art technology using their broadband connection. Enjoy a menu of calling plans tailored for residential or business usage. Advance features such as call waiting, three-way calling, caller ID, call forwarding and more are included in your plans at no extra charge. iTalkBB offers some of the most competitive international rates. iTalkBB offers their customers an exclusive feature; a free China and Taiwan telephone number. Friends and family in China or Taiwan dial your China or Taiwan number to reach you directly in the USA or Canada, without incurring local or international long distance charges. This service is unparallel in the industry. Hong Kong, and Korea numbers are available for a nominal monthly fee. Get 24-hour customer sales and support at 1-877-482-5522 and on the web. See detailed information on the company website www.iTalkBB.com.