IRVINE, Calif.--(BUSINESS WIRE)--Kofax® Limited (NASDAQ: KFX), a leading provider of software to simplify and transform the First Mile™ of customer engagement, today announced that a U.S. state tax agency has invested more than $380,000 in Kofax TotalAgility® and Kofax Analytics for Total Agility® to automate manual processes and improve staff efficiency.
This department of taxation is critical to the fiscal well-being of the state it serves, processing tax returns and payments received, collecting unpaid taxes and administering all state tax matters. The agency is particularly active during the traditional income tax season from January 1 through April 15 of each year, when it processes approximately 15 million tax returns based on over 100 different forms. The agency typically hired 45 temporary employees over a six month period to manually enter information from these returns into the agency’s tax administration systems. This approach was time consuming, prone to errors and costly.
This agency selected Kofax for the company’s unique approach to solving the agency’s process automation challenges. Kofax TotalAgility will streamline tax return processing and greatly reduce the number of temporary staff hired, resulting in significant cost savings. In addition, Kofax Analytics for TotalAgility will allow the agency to continually track the progress of each tax return as it is processed.
"Like all tax agencies across the U.S., this department of taxation collects a great deal of revenue for the state. Any errors or delays can be detrimental to the state’s fiscal health and taxpayers’ confidence in their elected officials," commented Howard Dratler, Executive Vice President of Field Operations at Kofax. "With Kofax TotalAgility, this agency will transform what had been a time and labor intensive process into one that is automated and streamlined, thereby lowering costs while increasing staff efficiency."
Kofax TotalAgility is the world’s first smart process application development and deployment platform. TotalAgility provides an essential link between an organization’s systems of engagement and systems of record to help increase responsiveness to customers, improve service levels and gain competitive advantage in order to better manage and grow businesses while greatly reducing operating costs.
This sale closed in the fourth quarter of Kofax’s fiscal year 2015 and totaled over $380,000 in software license and maintenance services revenue.
Kofax is a leading provider of smart process applications to simplify and transform the First Mile™ of customer engagement. Success in the First Mile can dramatically improve the customer experience, greatly reduce operating costs and increase competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers these through its direct sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.
© 2015 Kofax Limited. Kofax and TotalAgility are registered trademarks and First Mile is a trademark of Kofax Limited.