MILPITAS, Calif.--(BUSINESS WIRE)--HEAT Software, the leading provider of Hybrid Service Management and Unified Endpoint Management software, announced today that software industry luminary Mercedes Ellison will join the company in a newly created position, Senior Vice President of Alliances and Channels and as a member of the executive team, reporting to CEO Jon Temple.
Ellison will leverage her extensive software industry experience to help drive HEAT Software’s next growth phase through global oversight of the partner programs, OEM, Reseller and Managed Service Provider relationships, as well as Strategic and Technical Alliances. Prior to joining HEAT Software, Ellison held senior level executive positions with several prominent companies, most recently as Senior Vice President, Global Cloud Ecosystem & Channels at SuccessFactors, an SAP company. Prior to that, she held senior management roles with industry leaders such as Oracle, Siebel Systems, BEA Systems and Hyperion.
"I am delighted that Mercedes will be joining our team,” said Temple. “As our product portfolio continues to expand, so do the tremendous opportunities for expansion within our ecosystem. Her proven ability to foster key relationships with internal and external partners will be a tremendous asset to our organization and we look forward to having her on board."
"I am profoundly honored to join the HEAT Software team and am genuinely excited to work with our global partners to help drive the adoption of our industry leading Hybrid Service Management and Unified Endpoint Management software solutions," said Ellison. "I have been impressed with the HEAT Software products, services and most importantly, the employees who have the company well positioned to capitalize on a market that has a TAM in excess of $34B and double digit growth rates. I jumped at the opportunity to join and I am excited to play a key role in the company’s continued success."
About HEAT Software
HEAT Software is a leading provider of Hybrid Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. The HEAT family of solutions manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. HEAT Software is headquartered in Milpitas, Calif.