OMAHA, Neb.--(BUSINESS WIRE)--Sitel, a leading global customer care provider, today announced it is actively expanding its customer experience center in Omaha. This increase entails hiring 200 new customer experience professionals to support an expanding global satellite TV client. The newly hired Omaha associates will provide inbound customer care support along with selling additional features and programs.
“Sitel has seen continued growth thanks to our hard working team providing outstanding customer experiences. We look forward to adding more quality-focused professionals with a desire to explore long-term careers with Sitel,” said Omaha Site Director, Demi Roseman.
In an effort to recruit new employees, Sitel is working closely with the community and colleges. The company will host onsite job fairs every Monday in May from 10:00 a.m. – 3:00 p.m. at Sitel’s location at 7720 Crown Point Avenue. Prospective applicants interested in joining the talented team in Omaha are encouraged to bring their resume and learn more about the openings during the onsite job fairs. Candidates can also apply online through Sitel’s “Careers” section at www.sitel.com and schedule an interview before the job fair. Previous customer service experience and strong computer knowledge are preferred.
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 61,100 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel manages client programs on behalf of some of the best known brands in the world, with global solutions that include customer acquisition, customer care, technical support and social media programs. Sitel maintains global standards of excellence, operating in approximately 108 facilities in 21 countries, supporting client customers located in 62 countries across North America, South America, Europe, Africa and Asia Pacific in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.