MIDWAY, Utah--(BUSINESS WIRE)--Wendia North America Customer-Partner Conference — Wendia (www.wendia.com), one of the world’s leading providers of best-in-class ITIL Service Management Solutions, has achieved full ITIL certification for its flagship product, POB (Point of Business), in all 15 processes assessed by PinkVERIFY 2011.
POB achieved this assessment in only three-and-a-half days, making it one of only a small handful of ITSM providers worldwide to be officially certified as ITIL-compatible with the most current Pink Elephant criteria.
As has been the case for all prior versions of ITIL, Wendia surpasses numerous major vendors including HP, Numara and ServiceNow in achieving this goal.
“We have placed the highest priority on ITIL compatibility from our very inception,” said Hal Tueller, CEO of Wendia North America. “It is one of the most fundamental principles of our resilience and support for leading organizations worldwide.”
Wendia customers have come to rely heavily on Wendia for consistently achieving the highest levels of ITIL support.
“As an ITIL-based IT department servicing a large financial services company, we are held to high standards by internal and external auditors,” said Dana Hogan, SVP, IT Service Support for Armed Forces Bank. “Using a tool that not only supports ITIL standards but also achieves and maintains one of the highest rankings with PinkVERIFY in all 15 processes gives us the flexibility to achieve processes that work for our IT department while also satisfying audit requirements. With Wendia, we are able to provide exceptional IT service to the company, to employees and to clients as well.”
“Once again Wendia is right there with ITIL compatibility,” said David Ratcliffe, president of Pink Elephant. “After many years of support for ITIL practices, POB G6 joins an exclusive group of just a handful of ITSM software vendors that provide the current maximum level of ITIL support according to PinkVERIFY 2011. Well done!"
Wendia’s ITIL and service management solutions integrate with major desktop management and systems management solutions that include Microsoft’s SMS, CA’s Asset Management, Unicenter, and NimBUS, BMC’s Patrol, IBM’s Tivoli, Novell’s Zenworks, HP’s OpenView, and Monolith Software’s mSuite ITM solution.
Wendia is a global software company that specializes in robust, ITIL-compatible on-premise and cloud-based IT service management solutions. Wendia’s flagship product, POB (Point Of Business), covers a broad spectrum of services ranging from analysis, evaluation and optimization of existing service processes to implementation and training of customized solutions based on POB. For more information on Wendia and its ITIL solutions, visit www.wendia.com.