SAN ANTONIO--(BUSINESS WIRE)--Acelity, a global wound care and regenerative medicine company, announced today the launch of the new iOn Healing™ mobile application for healthcare clinicians. iOn Healing™ is the first app designed to provide virtual consultations and direct access to products and services for clinicians treating complex, hard-to-heal wounds in the post-acute setting. Designed and developed by Acelity, this new mobile app provides a suite of tools designed to improve customer support, streamline business processes, and facilitate communication between healthcare providers and their Acelity representatives. Available free on both the App Store and Google Play, this HIPAA-compliant platform sets a new standard in connectivity within the advanced wound care environment.
“The iOn Healing™ app transforms the information sharing and order processes for healthcare providers. It enables clinicians to conduct virtual consultations, providing more timely feedback and input on potential treatment options, with immediate access to solutions,” said Gaurav Agarwal, Group President, Businesses and Innovation at Acelity. “By streamlining the ordering and reporting processes, the iOn Healing™ mobile app expedites care for patients, further demonstrating Acelity’s commitment to advancing innovation and improving customer satisfaction.”
The iOn Healing™ mobile app ushers in a new era of customer service and support through four key features:
- Connect and Consult – connects clinicians directly to their Acelity representative to share wound information and discuss treatment options
- Order Therapy – allows clinicians to initiate an order for V.A.C.® Negative Pressure Wound Therapy and instantly transmit the signed prescription to Acelity
- Manage Outcomes – allows clinicians to share their patient’s wound healing progression information with Acelity to support documentation of medical necessity
- Product Guides – provides easy access to the wide range of clinically proven wound healing therapies and dressings by Acelity
“This innovative tool enables us to work more efficiently in responding to our direct customers’ needs and serving our patients, which is our ultimate goal,” said Eric Smith, Vice President of Innovation and Strategic Marketing for Acelity. “It also offers a solution for patient care that is HIPAA-compliant, with all data and healthcare information encrypted on secure servers rather than personal devices.”
The iOn Healing™ mobile app will be on display at Booth 522 during the Symposium for Advanced Wound Care (SAWC) Spring Conference, in San Antonio from April 29 to May 3. For more information on the iOn Healing™ mobile app, please visit www.ionhealingapp.com.
Acelity is a global wound care and regenerative medicine company created by uniting the strengths of three companies, Kinetic Concepts, Inc., LifeCell Corporation and Systagenix Wound Management, Limited. We are committed to advancing the science of healing and restoring people’s lives. Available in more than 75 countries, the innovative and complementary Acelity product portfolio delivers value through solutions that speed healing and lead the industry in quality, safety and customer experience. Headquartered in San Antonio, Texas, Acelity employs more than 5,500 people around the world. We believe in enabling better futures for everyone. Please visit acelity.com.