MONCTON, New Brunswick--(BUSINESS WIRE)--Based on analysis of asset and energy management platforms for small and medium enterprises (SMEs) in manufacturing, Frost & Sullivan recognizes RtTech Software, Inc. with the 2015 North America Frost & Sullivan Award for Customer Value Leadership. RtTech has demonstrated commitment to enhancing the overall customer experience in its portfolio of industrial apps.
RtDuet’s value proposition is ensuring optimum equipment availability and utilization within the manufacturing plant. It analyzes the health of assets by acquiring real-time information, checking if the asset was inactive or operating below the benchmark capacity, and drilling down to the root cause. The actionable data points allow for the validation of KPIs to maximize output.
“In addition to advanced capabilities, RtTech Software also focuses on presenting customers with a superior ownership experience,” said Frost & Sullivan Senior Research Analyst Rahul Vijayaraghavan. “Its strong analysis and intuitive visualization of data through graph representations facilitate speedy decision-making.”
RtTech Software has completed more than 55 installations across 14 countries, with primary focus on North America and Australia. Its partnership with Emerson Process Management (Emerson) has opened up opportunities in growing regions such as the Middle East.
“In addition to exploring new markets, RtTech maintains strong relationships with existing customers by assimilating customer feedback into its solution,” noted Rahul. “For example, Emerson has combined RtTech’s RtEMIS platform capabilities into its Energy Management Information System to offer customers an end-to-end solution to manage the amount of energy used by a system and analyze its impact on the facility.”
“The key to the long-term success of any company is its ability to continuously nurture and enhance the value of its products to its customers,” said Frost & Sullivan Global President & Managing Partner Krishna Srinivasan. “As such, Frost & Sullivan is excited to recognize RtTech Software for its industry-leading focus on improving customer ROI and experience with its asset and energy management solutions for SMEs in manufacturing.”
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement in areas such as leadership, innovation, customer service and product development. Analysts measure performance through in-depth interviews, analysis and extensive research to identify industry best practices.
About RtTech Software, Inc.
RtTech Software develops and markets industrial apps that provide operational intelligence. RtTech offers two main solutions – RtDuet, a real-time software app designed to improve asset availability and utilization in industrial facilities like manufacturing and power generation, and RtEMIS, an energy management information system designed to help industrial facilities reduce energy consumption. For more information please visit www.rttechsoftware.com.
Look for RtTech at the upcoming OSIsoft Users Conference 2015 in San Francisco, CA from April 28 - May 1, 2015. RtTech will also be participating in the Industry Week Best Plants Conference & Expo and MESA North American Conference in Charlotte, NC from May 4 - 6, 2015.