NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global customer care provider, today announced the addition of 150 new full-time positions at its Albuquerque, New Mexico facility. These new positions will be for supervisor and inbound customer care agent roles supporting a new client in the consumer electronics industry.
“Sitel is continuing to create greater value for our clients through streamlining our business processes, utilizing cutting-edge technology and delivering an exceptional customer experience to our client’s consumers,” said Michael Messier, Site Director at Sitel’s Albuquerque facility. “We look forward to bringing additional talent to our customer care team in Albuquerque and to continue to bring value to both new and existing clients.”
In an effort to recruit new employees, Sitel will also be hosting on-site job fairs every Wednesday from 9:00 a.m. to 4:00 p.m. beginning April 15, 2015 through the end of May. Candidates are encouraged to bring a copy of their resume to the Sitel Albuquerque facility, located at 4420 The 25 Way which is I-25 and Jefferson, next to P.F. Chang’s Restaurant. Candidates can also apply online at www.sitel.com by going to the careers page or at the site between 9:00 a.m. and 4:00 p.m., Monday through Friday.
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 61,100 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel manages client programs on behalf of some of the best known brands in the world, with global solutions that include customer acquisition, customer care, technical support and social media programs. Sitel maintains global standards of excellence, operating in approximately 108 facilities in 21 countries, supporting client customers located in 62 countries across North America, South America, Europe, Africa and Asia Pacific in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.