ST. LOUIS--(BUSINESS WIRE)--Investing services company Scottrade Inc. today received the 2015 TNS Choice Award for Investment Services. This is the third time in four years the company has been honored for outperforming its competitors in acquiring, retaining and developing clients.
According to TNS, Scottrade won the award this year because of its distinctly strong new client acquisition performance, leveraging its branch network and reputation for providing value.
“Today, Scottrade offers the most comprehensive investing and trading solutions we’ve ever had to help our clients achieve their goals,” said Erik Merkau, senior vice president of Brokerage Strategy and Product at Scottrade. “While our clients readily take advantage of our expanding set of products and services, the human interaction and the personal relationships we have with our clients truly sets Scottrade apart.”
With the largest branch network among online brokerage firms, Scottrade’s investment consultants talk with clients about their investing and trading needs, helping them understand their current allocations and the target portfolio models they could follow to meet their goals. By getting to know their clients, investment consults are able to direct them to the appropriate solutions or refer those who may need additional guidance to Scottrade Investment ManagementTM1.
Winners of the TNS Choice Award were determined by drawing upon extensive research and programs that evaluate the competitive momentum of individual financial services firms. The research identifies what is driving the marketplace through an assessment of each firm’s customer experience, brand health and marketing effectiveness.
Scottrade has been consistently recognized for its commitment to outstanding client satisfaction. In January, Investor’s Business Daily placed Scottrade in the top five of IBD’s Best Online Brokers survey in Overall Customer Experience. In February, Scottrade was recognized by StockBrokers.com as Best Overall Client Experience for the fourth consecutive year and Best in Class for Client Service, Education and Banking.
Scottrade was also the “Highest in Investor Satisfaction with Self-Directed Services” in the J.D. Power 2014 U.S. Self-Directed Investor Satisfaction StudySM, further demonstrating Scottrade’s commitment to delivering superior satisfaction.
TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and stakeholder management, based on long-established expertise and market-leading solutions. With a presence in over 90 countries, TNS has more conversations with the world’s consumers than anyone else and understands individual human behaviors and attitudes across every cultural, economic and political region of the world. TNS is part of Kantar, one of the world's largest insight, information and consultancy groups.
Please visit www.tnsglobal.com for more information.
About Scottrade, Inc.
A leading investment services company founded in 1980, Scottrade’s mission is to improve lives by helping people overcome barriers to financial success. Through a large, nationwide branch network, Scottrade partners with millions of clients, offering them the solutions and support they need to take control of their long-term investing and trading needs. To learn more about the company awarded “Highest in Investor Satisfaction With Self-Directed Services” in the J.D. Power 2014 U.S. Self-Directed Investor Satisfaction StudyTM, visit about.scottrade.com, www.scottrade.com or talk to us via social media. Member FINRA/SIPC.
Scottrade® and the Scottrade® logo are the registered trademarks of Scottrade, Inc.
1Guidance Solutions from Scottrade Investment Management™ and Advisor Access from Scottrade Investment Management™ are investment advisory services offered by Scottrade Investment Management™, a registered investment advisor. Brokerage products and services are offered through Scottrade, Inc., member FINRA / SIPC, while advisory services are provided by Scottrade Investment Management™. Scottrade Investment Management™ and Scottrade Inc. are both wholly owned subsidiaries of Scottrade Financial Services Inc. This is not an offer or solicitation in any jurisdiction where we are not authorized to do business.