Using the benefits app, consumers can start a short-term disability claim, update personal data, and check on the status of a claim, including payment information. The app also features definitions and benefits details to help customers navigate through the claims process.
“Our focus on ability, not limitations, has driven our pioneering approach to disability insurance for more than two decades,” said John Urankar, senior vice president of group benefits and workers’ compensation claims for The Hartford. “This app is our latest resource to empower consumers and help them return to an active, productive life after an unexpected injury or illness.”
The benefits mobile app is part of The Hartford’s ongoing effort to offer digital service, education, and enrollment to its customers. In 2014, the employee benefits provider launched Your VoiceSM – a way for customers to rate its disability claims service and share their feedback online. The Hartford’s claims team considers each person’s diagnosis and combines experienced staff with proprietary analytics to provide customized care.
The “My Benefits” app is available for free download from the Apple® App StoreSM or Google PlayTM Store. In addition, consumers can file and track a disability claim over the phone or online at The Hartford at Work website (https://www.thehartfordatwork.com/thaw/).
About The Hartford
With more than 200 years of expertise, The Hartford (NYSE: HIG) is a leader in property and casualty insurance, group benefits and mutual funds. The company is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at www.thehartford.com. Join us on Facebook at www.facebook.com/TheHartford. Follow us on Twitter at www.twitter.com/TheHartford.
App Store℠ is a service mark of Apple Inc. Google Play™ Store is a trademark of Google Inc.
The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including issuing companies, Hartford Life Insurance Company and Hartford Life and Accident Insurance Company. Its headquarters is in Hartford, Conn.
Some of the statements in this release may be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ. These important risks and uncertainties include those discussed in our 2014 Annual Report on Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the other filings we make with the Securities and Exchange Commission. We assume no obligation to update this release, which speaks as of the date issued.
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