SAN FRANCISCO--(BUSINESS WIRE)--talech, a market leading tablet-based point-of-sale (POS) solution for small and medium businesses, today launches talech Premium, which brings advanced features and high-touch support for restaurants, complex retail, franchises and chains. talech Premium will be offered in partnership with Boomtown, a company that provides on-demand IT support for local businesses.
“Traditional POS systems are expensive, hard to maintain, and often come with uneven tech support,” said Irv Henderson, CEO and Co-Founder of talech. “With talech Premium, we’re addressing each of these issues by combining talech’s feature-rich, intuitive POS software with the white glove service of Boomtown--at a price that SMBs can afford.”
By joining forces with Boomtown, talech is able to combine its market-leading tablet solution with on-demand support. Boomtown provides the full spectrum of support, from software and hardware installation and network setup, to ongoing monitoring, and 24/7 remote troubleshooting as well as onsite support.
“At Boomtown, we’re using technology to rethink the IT support experience. Through proactive monitoring, remote support and on-demand dispatch, we’re delivering a fast and reliable support experience,” said Chip Kahn, CEO and founder of Boomtown. ”With talech, we’ve created a seamless software and support experience for our customers.”
“At talech, we believe that simple experiences combined with powerful data and insights will allow these businesses to know as much about their business as Amazon or Walmart - the small data opportunity,” concludes Henderson.
Important new features added to talech Premium include:
talech Premium for Retail
Ideally suited for complex retail environments, talech Premium for Retail includes feature such as inventory/cost tracking, inventory alerts, purchase orders, stock tracking and inventory logs.
talech Premium for Restaurants
Designed for casual and fine dining restaurants as well as franchises and chains, talech Premium for Restaurants includes features such as table layout, automatic gratuity, automatic discounts, split and merging tickets.
talech recently released a research report on consumer attitudes and retailer adoption of technology in-stores, “The Retail Technology Report: Consumer Attitudes and Retailer Response” to download the report visit http://bit.ly/18VO377.
For more information on talech Premium, visit www.talech.com.
talech is a Palo Alto-based software company developing a tablet-based point-of-sale platform that gives customers tools that help them run their businesses better. The talech product provides reports and insights that help customers grow their revenues, manage their costs and grow and retain their client base. The talech team is passionate about building easy to use products that businesses love.
San Francisco based Boomtown combines the latest in support technology with a nationwide labor force of technicians trained on merchant technology deployment and ongoing support. Enterprise merchants can save up to 60% compared to legacy outsourced solutions or adding internal IT staff. For more information on Boomtown visit www.goboomtown.com.