JACKSONVILLE, Fla. & MUMBAI, India--(BUSINESS WIRE)--FIS™ (NYSE:FIS), a global leader in banking and payments technology as well as consulting and outsourcing solutions, once again has flexed its muscles in the field of outsourcing, earning five awards and three certificates of merit at the BPO Excellence Awards 2014 – 2015. This is the fourth year in a row that FIS has won top honors for this prestigious industry award.
For 2014 – 2015, FIS achieved best-in-class recognition for the following:
- Award for Excellence in Customer Service
- Award for Excellence in Value Creation
- Use of Technology for Operational Excellence Award
- Best Help Desk Service Award
- Award for Excellence in Improvement and Innovation
In addition, FIS was awarded certificates of merit in the following categories:
- BPO Innovation of the Year
- Best Customer Experience Delivered by Contact Center
- Awards for Excellence in Improvements & Innovation
“These awards recognize FIS’ focused efforts to deliver efficient and innovative BPO solutions to our clients that drive true business value,” said Rob Heyvaert, corporate executive vice president, Global Financial Institutions, FIS. “We’re honored to have been recognized across these eight categories.”
Organized by the Asian Federation of Business and endorsed by Stars of the Industry Group in association with World HRD Congress and CMO Asia, the BPO Excellence Awards aim to identify and reward professionals and organizations for exceptional achievements in the BPO field. The awards were announced at the Asia BPO Summit, 13 Feb., in Mumbai.
FIS is a global leader in banking and payments technology as well as consulting and outsourcing solutions. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 40,000 people worldwide and holds leadership positions in payment processing and banking solutions. Providing software, services and outsourcing of the technology that drives financial institutions, FIS is 426 on the Fortune 500 and is a member of Standard & Poor’s 500® Index. For more information about FIS, visit www.fisglobal.com.