RICHMOND, Va. & JACKSONVILLE, Fla.--(BUSINESS WIRE)--Elephant Insurance, a direct-to-consumer writer of automobile insurance, and Cynosure, a consulting firm focused on helping insurers plan, implement, and manage successful legacy transformation efforts with the Guidewire platform, today announced the successful completion of Elephant’s Guidewire BillingCenter upgrade project.
The project was completed in eight months; on time and on budget and included both technical and functional upgrades. The success of this effort is well known within Elephant, garnering the upgrade implementation team an award as Elephant’s “2014 Team of the Year”.
When considering professional services partners for the upgrade, Elephant was confident in its selection of Cynosure due to Cynosure’s deep level of expertise with BillingCenter, combined with the firm’s cost effective staffing, history of successful Guidewire projects, and strong client references.
Since first going into production with BillingCenter in 2011 Elephant had grown its business, expanding into new states and adding to its customer ranks. As Elephant’s market share grew and customer expectations changed, Elephant experienced new demands on the business which prompted the initiatives to enhance billing, payment, and retention. The project included upgrading to BillingCenter 7.0 along with leveraging standard integration available between Guidewire’s PolicyCenter® and BillingCenter.
Elephant’s CFO, Tim MacAleese, commented on the successful project and the Cynosure relationship saying, “We are extremely pleased with both the quality and the cost of the services provided, including Cynosure’s offshore services. Cynosure’s use of the agile methodology and knowledge of the BillingCenter product were key to our success.”
“This has been an outstanding and beneficial partnership for both of our organizations,” added Sid Wadhwa, Cynosure co-founder and director of core systems transformation. “The participation and support of Elephant’s business leadership and staff, combined with strong change management skills helped to make this a smooth upgrade. It has been a pleasure working with Elephant and we look forward to continuing to apply our knowledge and experience to help Elephant derive maximum value from their investment in Guidewire solutions.”
About Elephant Auto Insurance
Founded in 2009, Elephant is a direct-to-consumer insurance company offering auto, home, and life products to customers nationally. Elephant prides itself on providing quality services and great prices. Located in Richmond, VA, Elephant is a wholly owned subsidiary of Admiral Group, plc, one of the leading insurance companies in the United Kingdom. Elephant believes people who like what they do, do it better and therefore encourages a climate of individual contributions, long-term commitment and profitable growth within the organization. Elephant was named one of the Best Places to Work in Virginia, as well as one of the 50 Most Engaged Workplaces in the United States in 2011 and 2012. To learn more about Elephant or to get an insurance quote go online to elephant.com, or call 1-877-21-TRUNK (1-877-218-7865).
Based in Jacksonville, Florida, Cynosure is a team of Guidewire InsuranceSuite® experts focused on simplifying core system transformation for insurers. Cynosure was founded with the objective of helping Guidewire Software® customers lower their total cost of ownership. Cynosure consultants have previous experience delivering over 20 successful Guidewire projects and extensive Guidewire implementation experience. Leveraging its deep understanding of Guidewire products, Cynosure delivers speed and efficiency to its clients’ business operations.
The Cynosure team consists of former, senior-level Guidewire professional services staff. The firm provides committed individuals to lead each implementation and leverages Cynosure’s expertise, implementation accelerators, distributed agile model, wide range of services and rapid development approach to enable successful core transformation projects. For additional information, visit CynosureInc.com or call (630) 481-7739.