Bluelock Launches Recovery Assurance Program, Instilling Confidence in Recovery-as-a-Service Clients

INDIANAPOLIS--()--Bluelock, a managed cloud hosting and recovery provider delivering infrastructure, software and solutions with the flexibility to handle complex problems, today announces the Bluelock Recovery Assurance Program for its Recovery-as-a-Service (RaaS) solutions. The program delivers complete recovery confidence to businesses that have critical disaster recovery demands, such as those with regulatory compliance or stringent uptime requirements.

“Through our experience delivering Recovery-as-a-Service solutions, we’ve learned two things that served as a catalyst for the Recovery Assurance Program,” explains Bluelock Product Solution Director, Ben Miller. “First, while some businesses are OK with just ‘checking the box’, there are businesses that need a more reliable recovery solution that truly works. Second, there are major differences in how Recovery-as-a-Service providers execute processes related to the creation of disaster recovery (DR) runbooks and the performance of tests, despite using the same words to describe the services. Bluelock’s services extend well beyond other providers when it comes to processes and documentation, in order to provide true assurance.”

The Bluelock Recovery Assurance Program exhaustively documents the critical components of a client’s recovery plan in a DR Playbook and tests them for complete recovery confidence, while providing ongoing support and management of the solution. It also provides access to an expanded recovery team that will onboard, train and troubleshoot, as well as guide and assist clients through a disaster scenario with equal levels of urgency as their own. The program is included standard as part of Bluelock’s In-Cloud and To-Cloud RaaS solutions.

Bluelock Recovery Assurance Includes:

  • Prescriptive onboarding and training
  • Creation of a custom, exhaustive Disaster Recovery Playbook (includes a DR Runbook)
  • At least twice-a-year testing to test critical systems and the DR Playbook procedures
  • Ongoing management and monitoring of replication services
  • Primary, single point-of-contact who will proactively manage the relationship and operational processes to deliver complete recovery assurance
  • Resources and support for disaster declaration and failback of systems
  • Access to self-service management of RPO, VM protection levels, costs, historical trends and insightful alerts

To learn more about Bluelock’s Recovery Assurance Program and its Recovery-as-a-Service solutions, visit Bluelock.com or call 888-402-2583.

About Bluelock

Bluelock is a managed cloud hosting provider that provides solutions to empower information technology leaders in charge of high-potential, high-risk workloads by enabling them to focus on impactful, strategic initiatives and manage rapidly evolving infrastructure requirements without having to deal with the complex day-to-day details of datacenter infrastructure management. Bluelock excels at delivering insight to IT and business leaders through its tools, processes and people to help clients make better business decisions. Bluelock is a US-based company with Tier 3 and Tier 4 datacenter facilities in geographically separated, redundant locations and is SSAE Type II SOC 2 certified. For more information visit www.bluelock.com.

Contacts

Bluelock
Diana Nolting, 888-402-2583, ext. 111
dnolting@bluelock.com

Release Summary

Bluelock today announces the Bluelock Recovery Assurance Program for its Recovery-as-a-Service (RaaS) solutions.

Contacts

Bluelock
Diana Nolting, 888-402-2583, ext. 111
dnolting@bluelock.com