DAYTON, Ohio--(BUSINESS WIRE)--Dayton Power & Light (DP&L), a subsidiary of The AES Corporation (NYSE:AES) has been named a 2014 Utility Customer Champion by Cogent Reports, a division of Market Strategies International.
DP&L was the only Ohio utility named a 2014 Utility Customer Champion.
Cogent Reports compiled its report using in-depth responses from 40,000 residential customers of 127 of the largest utilities when it comes to building customer trust, achieving operational excellence and offering value-added products and services.
“Customers like to deal with brands they can trust and perceive as listening and contributing meaningfully to the relationship,” according to the Cogent Report.
DP&L President and CEO Derek A. Porter said DP&L employees strive 24/7 to provide customers with the most reliable, safe and satisfying service possible.
“Being named a Customer Champion means our customers recognize that the DP&L team is committed to delivering excellent service, offering energy efficiency programs and supporting the communities in our 24-county service area,” Porter said.
About The Dayton Power and Light Company, and The AES Corporation
The Dayton Power and Light Company is the principal subsidiary of DPL Inc. (DPL) a regional energy provider and an AES Company. DPL’s other significant subsidiaries include DPL Energy, LLC (DPLE), Miami Valley Insurance Company (MVIC), and DPL Energy Resources, Inc. (DPLER), which also does business as DP&L Energy. The Dayton Power and Light Company, a regulated electric utility, provides service to over 515,000 retail customers in West Central Ohio; DPLE engages in the operation of merchant peaking generation facilities; MVIC, a captive insurance company, provides insurance services to DPL and its subsidiaries, and DPLER is a competitive retail electric supplier. DPL, through its subsidiaries, owns and operates approximately 3,500 megawatts of generation capacity, of which 2,500 megawatts are coal-fired units and 1,000 megawatts are solar, natural gas and diesel peaking units. For more information about the company, please visit www.dplinc.com. Follow DP&L on Twitter @DPLToday.
The AES Corporation (NYSE:AES) is a Fortune 200 global power company. We provide affordable, sustainable energy to 20 countries through a diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Our workforce of 17,800 people is committed to operational excellence and meeting the world's changing power needs. AES’ 2013 revenues were $16 billion and we own and manage $40 billion in total assets. To learn more, please visit www.aes.com. Follow AES on Twitter @TheAESCorp.