MONTREAL & BLOOMINGTON, Ill.--(BUSINESS WIRE)--Silanis Technology’s e-SignLive™, the e-signature choice for business, was selected by Kahuna Payment Solutions, providers of FlexPay PLUS®, to integrate e-signatures into its lending platform for retailers. Kahuna Payment Solutions provides unique and creative financing programs to retail partners in the furniture, sporting equipment, pet and automotive industries and will use e-signatures to speed up the lending application process, while reducing loan turnaround and errors and increasing overall customer satisfaction.
Before e-SignLive, retailers would begin the process for a new customer application on FlexPlay PLUS®’s portal; if accepted, the application would generate an installment contract, requiring written signatures. The retailer would then fax the application to Kahuna Payment Solutions. As a result, the company was manually processing 4,000 contracts a month, averaging 20,000-30,000 paper pages. Lost paperwork and illegible signatures would delay the process even further, causing missed opportunities and customer frustration.
After testing several e-signature providers, Kahuna Payment Solutions selected e-SignLive for its ease of use, speed and functionality. Kahuna Payment Solutions now offers its retail partners the convenience of e-signatures for financing applications and has more visibility and control into the application process. The company also has stronger auditability and the ability to offer more efficient online finance processes for its retail partners – a true competitive advantage.
“When a customer is ready to make a major purchase from one of our retail partners, efficiency is key to completing the financing and securing the funding,” said Thomas B. Mortimer, CEO of Kahuna Payment Solutions. “After implementing e-SignLive, we immediately saw results: a faster application process and a digital experience that our customers have come to expect from Kahuna.”
Teresa from one of Kahuna Payment Solutions’ major furniture locations in Illinois had this to say about the integration of e-SignLive: “Kahuna Payment Solutions came to us with a product that is easy to use, environmentally friendly and simplifies the documentation process. We were printing approximately 1,400 pages per month for contracts and we have cut that number by well over half! The process is simple and effective.”
“In today’s market, consumers are demanding increased convenience and efficiency, requiring retailers to look for a competitive advantage wherever they can. E-signature technology is the first step in creating a seamless customer experience that helps retailers set themselves apart,” said Silanis CEO and co-founder Tommy Petrogiannis. “Silanis enables Kahuna Payment Solutions’ retail partners to deploy their financing programs more quickly, while reducing the risks and costs associated with paper-based processing.”
About Silanis Technology
Businesses of all sizes choose Silanis Technology when electronic signatures matter. With more than 600 million documents processed every year, e-SignLive™ is the most widely used e-signature solution around the world. Thousands of organizations, big and small, including the leading banks, insurers, credit providers, pharmaceutical and government agencies trust e-SignLive as their platform to make business digital. On premise or in the cloud, e-SignLive delivers the best customer experience while improving legal and regulatory compliance. Learn more: www.silanis.com, Twitter, LinkedIn, Facebook and Google+.