ANN ARBOR, Mich.--(BUSINESS WIRE)--Answers Corporation, the parent company of top-10 Internet property Answers.com (source: Quantcast) and a premier provider of cloud-based voice of customer solutions, congratulates Annamarie Bermundo, Assistant Vice President of CRM and Digital Platform Development at L’Oréal Paris USA, on being named one of 12 1to1 Media Customer Champions for 2014.
“We are thrilled that Annamarie is being recognized for her leadership in designing superior customer experiences. It’s a true honor to work with her to identify new and innovative ways to connect with customers on a deeper level and have the website serve as a resource in their purchase journey,” said Don Morrison, Executive Vice President & General Manager, Answers Cloud Services. “Annamarie has developed L’Oréal Paris’ customer-centric marketing across email, mobile, social and online display advertising. Her work is a perfect representation of L’Oréal’s commitment to technology, quality and above all, the customer.”
The 1to1 Media Customer Champions program recognizes customer-centric leaders who use innovative approaches to instill customer-focused strategies throughout their organizations that make a positive bottom-line impact.
An Answers solution, ForeSee continuously measures satisfaction with the customer experience across multiple touch points and delivers critical insights on where to prioritize improvements for maximum impact. For more information on how L’Oréal Paris has leveraged ForeSee’s customer experience analytics, visit Foresee.com.
About Answers Corporation
Answers’ mission is to empower consumers, brands and organizations by connecting them with the information they need to make better-informed decisions. The Answers Platform leverages the sizable reach of top-10 Q&A site Answers.com (source: Quantcast), along with its leading cloud-based solutions from ForeSee, Webcollage and ResellerRatings, to enable businesses and organizations to engage with customers at every interaction point, drive investment decisions from customer insights and deliver content that powers the customer experience. Answers is headquartered in St. Louis with offices in Ann Arbor, New York City, Silicon Valley, Cleveland, London, Vancouver and Tel Aviv. For Answers, visit http://www.answers.com.