SUNNYVALE, Calif.--(BUSINESS WIRE)--In preparation for Dreamforce 2014, invisibleCRM is announcing the latest release of SalesDesktop Enterprise, the leading integration tool bringing CRM data to the world’s most popular productivity tool, Microsoft Office Outlook.
This latest release brings increased functionality for higher user adoption and improved productivity. Statistically, sales reps spend 30 – 50% of their time handling administrative work including updating CRM. iCRM’s newly released SalesDesktop allows reps to logs call with just one click, email all contacts of an account or opportunity and upload any files associated to an email directly into Salesforce.com. Users can also create a calendar invitation to all contacts within an account or opportunity directly in Outlook which will automatically sync as an event into salesforce.com. SalesDesktop has helped our customers to increase selling time by 50+ hours per sales rep per year. With this new enhancement and increased functionality, our one click update will dramatically improve this return on time.
Also included in this release, we have included the capability to associate emails, tasks and events to multiple records within salesforce.com. This will allow one email to be associated with more than one opportunity, account or multiple contacts, including offline and online functionality as well as access to every Salesforce.com record in your company’s CRM system. For SalesDesktop Enterprise, the solution is completely customizable to match your Salesforce.com environment including any custom objects and fields.
“We listened to our customers, understood their needs and have included the features that will have the greatest impact and increase selling time for all sales teams,” said Vlad Voskresensky, CEO. “We see our customers leveraging this to increase the CRM return on investment and gain revenue.”
The new version is immediately available. For more information about SalesDesktop Enterprise visit the webpage HERE.
invisibleCRM is the enterprise leader bridging the gap between how people and companies use computers improving performance and measurement. Enterprise organizations choose our technology solutions because we have a proven expertise to successfully bridge the gap between enterprise solutions and the solutions users use most, namely, Microsoft Office Outlook and Lotus notes. Our technologies help companies launch software with platforms intuitive to users increasing user adoption, performance and ultimate overall ROI. For more information, visit http://invisibleCRM.com.