DALLAS--(BUSINESS WIRE)--CompuCom, a leading technology infrastructure services company, today announced the dedication of SP Infocity Pune, the company’s new facility in Pune, India. The dedication ceremony took place on September 25, 2014, commemorating the completion of Phase One of construction on the 23,000 square-foot site, which accommodates an additional 250 CompuCom associates. A second location with the capacity for 388 associates was launched in Magarpatta, Pune on July 1, 2010.
CompuCom’s new facility will provide services including Data Center, Service Desk, Field Operation Center, Network Operating Center, IT and cross-functional capabilities. An additional 21,000 square feet of capacity will be built at SP Infocity as needed.
Bill Bancroft, CompuCom’s SVP, Global Service Operations, said, “CompuCom has a long track record of success in India and we continue to strengthen our relationships there. In the past 12 months, the number of CompuCom associates in India has almost doubled to more than 700. Our presence in Pune provides opportunities to capitalize on the aggressive growth we’ve experienced in Pune and its strong talent pool to assure excellent results for our customers.”
“Our entire team in India delivers outstanding support to our customers through their dedication, can-do attitude, technical acumen and enthusiasm,” notes Dave Grote, VP & GM of Shared Services, who presided over the dedication and offered words by Mahatma Gandhi to serve as guiding principles to the team’s work:
“A customer is the most important visitor in our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so."
CompuCom Chief Executive Officer Jim Dixon commented, “India remains integral to our global strategy to deliver the most innovative and competitive infrastructure products and services available, underpinning our ‘Customer First’ philosophy. Our team in Pune led by Vineet Singh, Vice President, Operations – India, and Niranjan Achutharam, Services Director – India Operations, has created the foundation for growth, as symbolized by the opening of this new facility.”
The address of SP Infocity Pune is 2nd Floor, Building IV, SP Infocity, Fursungi, Pune.
Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit www.compucom.com.