PADUCAH, Ky.--(BUSINESS WIRE)--The proliferation of big data continues to surge within the financial industry, leading banks of all sizes to focus on maximizing customer information as a way to drive success for their businesses. In conjunction with its Customer Conference 2014, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has announced its newest core banking offering, CSI IQ. Integrated into CSI’s NuPoint® core processing solution, CSI IQ delivers a comprehensive suite of business intelligence tools that enable financial institutions to see their customer data in new ways.
CSI recently partnered with global business analytics leader SAP (NYSE: SAP) to deliver these top-quality data analytics solutions, which allow banks to convert data into actionable information and make more informed decisions. Focused on providing strategic analytics for banking, CSI IQ offers several key tools and services, including:
- CSI IQ Visualizer, an executive dashboard tool designed to provide dynamic, visual representations of data through at-a-glance views and what-if illustrations;
- CSI IQ Explorer, a self-service tool that includes dynamic search and exploration for both management and executive levels;
- CSI IQ Creator, a user-friendly and intuitive Web intelligence solution that enables banks to build, save and publish reports meaningful to their business; and
- CSI IQ Viewer, which provides daily reports that are designed specifically for banks and maintained by CSI.
“The continued introduction of more technologically focused solutions has made data analytics a key business component for today’s institutions. However, simply collecting data is not enough to impact the bank’s bottom line,” said Steve Powless, chief executive officer of CSI. “Through CSI IQ, financial institutions can uncover the value within their data to reveal new customer-centric insights that can increase profitability, drive growth and reduce costs.”
In addition to the solution’s business intelligence tools, CSI IQ provides further insight through Customer View, which allows banks to gain a holistic view of each customer through a user-friendly, interactive and visual interface. This tool also is integrated as a new service within CSI’s NuPoint platform, and it provides high-level summaries and informative views of customer information, as well as enhanced search capabilities to enable a better understanding of customer behavior and interactions with the bank.
Additionally, CSI has launched secure Wi-Fi services as a complement to CSI IQ, allowing banks to fully capitalize on the robust capabilities of CSI IQ anytime, anywhere. With the introduction of secure Wi-Fi services, banks can access the NuPoint core platform through tablets, which significantly increases employee mobility throughout branches to meet evolving customer and industry demands.
“At CSI, we consistently strive to provide our customers with technology solutions on par with those in use at the world’s largest banks,” Powless said. “From greater data-viewing functionality to world-class business analytics offerings, CSI IQ provides our banking customers with the tools necessary to remain competitive within the marketplace and capitalize on revenue-generating opportunities.”
About Computer Services, Inc.
Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, and regulatory compliance solutions to financial institutions and corporate customers across the nation. Exceptional service, dynamic solutions and superior results are the foundation of CSI’s reputation and have resulted in the company’s inclusion in such top industry-wide rankings as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global Managed Service Providers List. CSI’s stock is traded on OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.