MCLEAN, Va.--(BUSINESS WIRE)--Binary Fountain, Inc., the SaaS-based social intelligence company, has entered into an innovative partnership with Tea Leaves, a leader in healthcare business analytics. The data-sharing agreement is a significant step in the industry, benefiting both providers and patients, as it makes experience and reputation information more available and more useful. Binary Fountain’s Social Compass platform is already the market leader in driving consumer engagement, managing provider reputation and improving overall patient experience for health systems, hospitals, and physicians. The firm is also launching Social Index (SI), a metric for evaluating and benchmarking physicians based on the company’s proprietary neuro-linguistic engine and evidence-based scoring algorithms.
“It’s rare to find a situation where two companies’ missions and products align so nicely,” said Ramu Potarazu, CEO of Binary Fountain. “Binary Fountain and Tea Leaves are making groundbreaking progress in the patient experience terrain. This partnership will only enhance and accelerate the process of us providing more value to more people.”
Social Compass continuously monitors feedback from social media, surveys, web commentary and other meaningful sources of communication and transactions to give health systems, hospitals and physician groups actionable insights to enhance patient satisfaction, improve operations and drive sustainable bottom-line results. Tea Leaves plans on integrating Social Compass and Social Index (SI) with its Strategic Growth Platform, to improve its ability to match patients with ideal providers.
“This partnership is a win-win all around,” says Jim Schleck, President and CEO of Tea Leaves, a progressive, growing business intelligence integrator whose Patientology™ and Physicianology™ platforms dovetail perfectly with the Social Compass program. “It’s a win for our respective companies, but more than that, it’s a win for patients and physicians alike.”
Social Compass not only monitors physician ratings and structured network data across key sites, but also analyzes the full spectrum of unstructured data in its scoring algorithms to arrive at the social index. A key function of this partnership is to make the social index an integral part of the physician profile within Tea Leaves’ Physicianology™ tool.
“We are eager to tap into the knowledge, technology and tools that Binary Fountain offers,” Schleck says. “Their platform will help our clients more effectively and efficiently reach new patients while also promoting their physicians through both our Patientology™ and Physicianology™ products.”
About Tea Leaves Health
More and more healthcare organizations are turning to Tea Leaves Health for its Strategic Growth Platform, which advances the art and science of healthcare business growth by integrating broader data sets and functionality — including strategic planning, consumer analytics/CRM, physician analytics/PRM, employer, preference, satisfaction, predictive analytics and quality — all into an intuitive Web-based platform.
Tea Leaves Health was formed in 2011 by a group of healthcare CRM and PRM experts with extensive experience working with providers. The Tea Leaves’ Strategic Growth Platform is the only healthcare application comprehensive enough to provide the business intelligence and tools needed to leverage proprietary data and marketplace analytics, targeted and personalized content, and message delivery through any communication channel to drive strategic growth from high-value consumers and physicians.
For more information, please visit www.tealeaveshealth.com.
About Binary Fountain
Binary Fountain is a leading social intelligence company that extracts operational feedback from online conversations and distills the results into actionable insights. The company’s enterprise SaaS platform, Social Compass, integrates all forms of customer and employee feedback and leverages state-of-the-art natural language processing to help organizations understand and act on millions of conversations in real time.