Connexall Named ‘Top Performer’ in KLAS 2014 Alarm Management Report

Ranked Number One by Customers in Overall Performance

BOULDER, Colo. & TORONTO--()--Connexall, the industry leader in alarm management and event notification, is pleased to announce that it has been recognized as the ‘Top Performer’ as determined by overall performance score in a recent study conducted by KLAS of Alarm Management vendors and solutions.

According to KLAS: “Among the alarm management vendors, Connexall shines as a market leader both in number of customers who are incorporating data sources beyond nurse call and in terms of overall performance. As a point of reference, providers rates Connexall nearly 91 on a 100 point scale, which places Connexall in the top 4% of all IT products KLAS monitors.”

The report further states that, “providers regard the product highly and laud Connexall’s partnership and willingness to share best practices and get key vendor decision makers involved.” With regard to sharing best practices, one customer stated, “I have a monthly call with Connexall. We discuss the things that are going on. They have helped me with education processes and so on. They are really responsive.”

In the area of partnership with providers, quoting a director of biomed, “We were looking to create a partnership, and Connexall has been very much the partner we needed. They have worked with us, our timeframes, our budgets and everything like that. They continue to help us. We will definitely be recommending them in the future.”

As a key component of the Joint Commission’s National Patient Safety Goal concentrating on reducing alarm fatigue within hospitals, facilities are required to create an alarm management plan and implement by January 2016. Given the expanding number, and heterogeneous nature of clinical alarms, the great majority of hospitals will need to look to industry leaders to assist in meeting this challenge.

Being device-agnostic and vendor-neutral, is one distinguishing factor about Connexall that was noted in the report. According to KLAS, Connexall “received high praise for their ability to incorporate alarms/information from many sources.” This fact assures providers that Connexall is unique among the vendors in its ability to provide hospitals with the industry’s most comprehensive alarm management solution available to achieve the Joint Commission mandates. One customer stated, “It is unbelievable the number of integration points that were already supported [by Connexall when we did our RFP] and how much that number has grown over the last few years.”

“For more than 20 years, Connexall’s primary focus has always been to create the industry’s best product and broadest possible connectivity while delivering a superior customer experience,” stated John Elms, Connexall president. “We are honored that our customers have recognized our commitment to their success and by their ratings regarded us as the ‘Top Performer.’”

About Connexall

Connexall is the leading provider of a hospital-wide interoperability engine that empowers disconnected people, tasks, systems and devices across the care continuum. Its capabilities act as backbone for clinical workflow, facilitating the critical exchange of actionable health information at the moment it matters. Based on more than 20 years of R&D efforts, the Class II medical device software connects to the broadest range of clinical, IT/facilities systems and communication devices in the industry. Connexall has offices in Canada, the United States, Brazil, Portugal and Hong Kong and works with more than 1,100 of the world’s most renowned and progressive hospitals and health systems. For more information, please visit

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at


Betsy Berken-Zaslav, 866-556-3377

Release Summary

Connexall is pleased to announce that it has been recognized as the ‘Top Performer’ as determined by overall performance score in a recent study conducted by KLAS of Alarm Management vendors.


Betsy Berken-Zaslav, 866-556-3377