AVON, Ohio--(BUSINESS WIRE)--Jenne, Inc., a leading value-added distributor of IP telephony, audio and video conferencing, unified communications, data networking and security and surveillance products, announced that it has been recognized as a recipient of the Avaya Learning Partner’s (ALP) Recognition Program. For Q2 of 2014, Jenne was a recipient of Avaya Learning Partner awards for the U.S. region, capturing the “Highest Student Satisfaction” and “Highest Response Rate.”
The Avaya Learning “Highest Student Satisfaction Award” recognizes Jenne as having attained the highest level of satisfaction among students, while the “Highest Response Rate Award” refers to Jenne has having received the highest survey participation among students during Q2 of 2014.
“We are very proud to have once again received these two renowned awards for Q2 2014, and commend Avaya Learning for creating such an important recognition program,” said Jim Karaffa, director of training and technical services for Jenne. “We strive to provide the best facilities, instructors and content available to our resellers. These awards reinforce Jenne University's overall commitment to not only the Avaya Learning Program but also to the success of our resellers.
“Training and education is a strategic priority for Jenne,” continued Karaffa. “We are in the midst of a building expansion at our headquarters which will more than double our training space. Additionally, we continue to add remote training opportunities across the country, taking Jenne University on the road to where our customers are located, thus meeting their needs for certified training classes.”
Avaya rolled out its recognition program in 2012 and Jenne has been the recipient of these awards every quarter they have qualified. The awards are based on data from Knowledge Advisors’ MTM (Metrics that Matter) tool and then compared with its GlobalWare Solutions reports of distributed courseware kits. Avaya Learning recognizes Learning Partners’ achievements across the globe each quarter.
“We value Jenne’s partnership and appreciate their longstanding commitment to providing quality training and exceptional customer service to Avaya business partners and customers,” said Michele Blazier, Director, Avaya Worldwide Sales & Partner Enablement. “Congratulations to Jenne for winning both awards this past quarter!”
Jenne University delivers comprehensive training to its business partners on Avaya IP Office, Avaya Communications Manager, Avaya Aura® and Avaya Scopia®. All of its courses are led by Jenne’s own Avaya certified instructors and are held at locations around the country, including Jenne’s state-of-the-art training facility located in Avon, Ohio.
As a partner of Pearson VUE, the electronic certification and licensure testing business of Pearson, Jenne is able to provide Information Technology certification test delivery using the Pearson VUE® Testing System. The Pearson VUE advanced computer-based testing system administers exams for leading IT certification programs from leading technology manufacturers through a global network of quality test centers.
To learn more about current training offerings in Jenne University, visit http://www.jenne.com/training.aspx.
About Jenne, Inc.
Jenne, Inc., headquartered in Avon, Ohio, is a leading value-added distributor of business telephony, data, audio and video conferencing, and security technology products, including equipment and software for the Enterprise and SMB markets. Since the company’s founding in 1986, Jenne has been committed to providing value added resellers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus ongoing sales and technical training at our own Jenne University. Jenne’s strategic alliances insure its continuing ability to meet the resellers’ growing needs. More than 150 major manufacturers partner with Jenne including Avaya, ADTRAN, Mitel, Jabra, Lifesize, Panasonic and Plantronics. Jenne is dedicated to tracking emerging technologies, offering fresh solutions, new equipment and related applications, accredited training and certification to better serve dealers and resellers.