DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/pnhbkf/global_it) has announced the addition of the "Global IT Management as a Service (ITMaaS) Market 2014-2018" report to their offering.
The Global ITMaaS market to grow at a CAGR of 43.67% over the period 2013-2018
IT Management as a Service (ITMaaS) is a cloud-based IT service management tool and solution that provides service desk management, incident management, change and configuration management, and problem management. The ITMaaS market has undergone a transformation in the last couple of years. IT Management solutions have become increasingly sophisticated in their approach.
According to the report, one of the major drivers is the need to drive down IT costs while maintaining flexibility. Cloud-based systems provide customization and integration benefits for enterprises that result in drastic reduction in the total costs for the company. These systems also ensure greater flexibility, which is an added requirement for enterprises dealing with IT-related issues.
Further, the report states that one key challenge that this market faces is the lack of transparency of service-level agreements. SLAs are very important to customers as well as to IT management solution service providers. Often customers are uninformed about the services available as part of an SLA.
The Global ITMaaS market can be segmented into three on the basis of its application: Systems and Network Monitoring and Management, Problem Management and Resource Utilization, and Capacity Planning and Billing.
It also gives an understanding of the ITMaaS markets' contribution to the Public Cloud Services market as a whole.
- BMC Software
- CA Technologies
Key Topics Covered:
- Executive Summary
- List of Abbreviations
- Scope of the Report
- Market Research Methodology
- Public Cloud Services Ecosystem
- Market Landscape
- Market Segmentation by Application
- Market Segmentation by End-users
- Geographical Segmentation
- Key Leading Countries
- Buying Criteria
- Market Growth Drivers
- Drivers and their Impact
- Market Challenges
- Impact of Drivers and Challenges
- Market Trends
- Trends and their Impact
- Vendor Landscape
- Key Vendor Analysis
For more information visit http://www.researchandmarkets.com/research/pnhbkf/global_it